Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Katia Gonzalez

Stockton,CA

Summary

Adept at elevating guest experiences, I leveraged exceptional customer service and cash handling skills at Dennys to enhance satisfaction and streamline operations. Collaborating effectively, I ensured high-quality service, even during peak times, significantly improving guest rapport and operational efficiency without compromising on cleanliness standards.

Overview

1
1
year of professional experience

Work History

Server /cashier

Dennys
03.2023 - 05.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Education

High School Diploma -

Edison High School
Stockton Ca
05.2024

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Cleanliness standards
  • Sales expertise

Languages

Estonian
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Server /cashier

Dennys
03.2023 - 05.2024

High School Diploma -

Edison High School

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Katia Gonzalez