Katia Gundersen
ST.Pete Beach,FL
Summary
Compassionate and organized individual with experience in home education and mentoring. Known for strong problem resolution and stress management skills. Committed to fostering positive environments that promote learning and emotional support.
Overview
28
28
years of professional experience
Work History
Household Executive
Self-employeed
St.Pete Beach, FL
04.2010 - Current
- Home educated three children, fostering a positive and engaging learning environment.
- Utilized problem-solving skills to facilitate effective home education for children.
- Mentored family members on best practices to enhance skills and knowledge.
- Delivered emotional support to family members during challenging times.
- Supported children alongside raising own, promoting a nurturing atmosphere.
- Prepared and served meals during family gatherings, promoting enjoyable experiences.
- Planned yearly parties and gatherings to strengthen family bonds.
- Provided safe transportation for clients to various destinations. as an Uber driver, delivering reliable and punctual service.
Licensed Massage Therapist
Self-employeed
Palm Harbor, Florida
06.2001 - 11.2011
- Provided therapeutic massage services tailored to individual client needs.
- Utilized various massage techniques to alleviate pain and promote relaxation.
- Addressed injuries, trauma and stress using myofascial release.
- Employed trigger point therapy to relieve specified areas of pain or dysfunction.
- Conducted thorough client assessments to determine treatment plans.
- Developed and maintained strong client relationships to ensure repeat business.
- Educated clients on wellness practices and self-care after sessions.
- Assessed client needs and developed individualized treatment plans to address the specific health needs of each client.
Front Desk Manager
Countryside Wellness Center
Palm Harbor, Florida
02.1999 - 04.2001
- Oversaw guest check-in and check-out, including reservations and payments, to ensure seamless operations.
- Managed daily front desk operations and ensured smooth customer service.
- Facilitated guest check-in by providing friendly and efficient service. upon arrival and checked them in to their rooms.
- Implemented procedures to enhance patient check-in and check-out processes.
- Addressed patient inquiries and resolved issues to enhance overall service experience.
- Oversaw cash and credit card payment transactions at the front desk.
- Performed cashier duties such as taking payments, balancing accounts, handling refunds and resolving any discrepancies that arose.
- Balanced accounts and conducted nightly audits to maintain PCI compliance and reporting standards.
Education
Massage Therapy
Bhakti Academy of Intuitive Massage
Safety Harbor, FL06-2004
Associate of Arts - General Studies
St. Petersburg College
Tarpon Springs, FL06-2002
Skills
- Home education
- Client relationships
- Customer service
- Front desk operations
- Appointment scheduling
- Scheduling management
- Business operations organization
- Inventory control
- Sales expertise
- Time and resource optimization
- Problem resolution
- Problem solving
- Conflict resolution
- Attention to detail
- Stress management
- Customer-oriented
- Networking
Timeline
Household Executive
Self-employeed
04.2010 - Current
Licensed Massage Therapist
Self-employeed
06.2001 - 11.2011
Front Desk Manager
Countryside Wellness Center
02.1999 - 04.2001
Massage Therapy
Bhakti Academy of Intuitive Massage
Associate of Arts - General Studies
St. Petersburg College