Katia Herrera
Berwyn,IL
Summary
I am a compassionate professional with an extensive experience in management providing dedicated care to clients and their families. I am seeking to obtain a position to apply my expertise. I have proven ability to maintain high standards of cleanliness and support clients in achieving their unique needs, ensuring a positive environment.
Overview
9
9
years of professional experience
Work History
Personal Health Care Assistant
Illinois Department of Human Services
Chicago, IL
02.2020 - 07.2025
- Provided continuous support for paralyzed patient to ensure comfort and safety.
- Assisted client with daily living activities, including bathing, dressing, and grooming.
- Administered daily medication as required to maintain health and comfort.
- Performed cooking, cleaning, and laundry duties to uphold hygiene standards.
- Facilitated transportation for doctor appointments and necessary outings.
Shift Leader
CD One Price Cleaners
Countryside, IL
04.2018 - 12.2019
- Executed store closing procedures, including register counts and machine shutdowns.
- Assisted in production areas and at registers to ensure operational efficiency.
- Facilitated retrieval of missing clothing items to improve inventory accuracy.
- Maintained cleanliness of coffee station and ensured availability of fresh coffee.
- Opened store location and machinery daily for smooth operations.
Assistant Manager
Dress Barn Dress Barn Woman
Oak Lawn, IL
04.2016 - 05.2018
- Served as opening or closing manager on duty to ensure smooth operations.
- Maintained cleanliness by cleaning mirrors and vacuuming rug areas.
- Assisted clients in selecting suitable outfits and arranging floor displays.
Education
BA of Science - Health Science
Western Government University
Millcreek, UTSkills
- Bilingual proficiency
- Multitasking ability
- Goal oriented
- Effective communication
- Customer service
- Time management
- Safety compliance
References
- Cynthia Pineda, Registered Behavior Technician, (773) 383-8490
- Jacky Guizar, Walgreens Store Manager, (708) 870-5829
- Courtney Plale, Church Pastor, (708) 314-0112
- Laura, Nurse Practitioner, (219) 805-5224
Languages
English
Full Professional
Spanish
Full Professional
COMMUNICATION
Implemented new procedures and technologies that improved efficiency and streamlined operations.
LEADERSHIP
Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores.
Timeline
Personal Health Care Assistant
Illinois Department of Human Services
02.2020 - 07.2025
Shift Leader
CD One Price Cleaners
04.2018 - 12.2019
Assistant Manager
Dress Barn Dress Barn Woman
04.2016 - 05.2018
BA of Science - Health Science
Western Government University
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