Katia Jorajuria

Medical Assistant/team Leader

One Blood

08.2010 - 07.2024

Supported healthcare providers by preparing examination rooms promptly before each appointment.
Collaborated with physicians to optimize patient scheduling, reducing wait times and enhancing patient satisfaction.
Developed training programs for new medical assistants, resulting in increased competency and productivity.
Streamlined medical office operations for improved efficiency through organized delegation of tasks.
Assisted with clinical procedures, ensuring physician''s instructions were followed accurately for optimal patient outcomes.
Promoted a safe working environment by adhering to infection control protocols in accordance with OSHA guidelines.
Evaluated team performance regularly, providing constructive feedback for continuous improvement in professional development.
Increased patient satisfaction rates through proactive follow-ups on lab results and timely communication of pertinent information.
Enhanced patient care by implementing effective communication and collaboration among team members.
Provided exceptional patient support, addressing concerns and facilitating seamless appointment scheduling.
Managed appointment scheduling effectively, accommodating urgent visits while maintaining a smooth daily workflow for the entire team.
Established positive rapport with patients through empathetic communication and attentive service.
Monitored medical equipment maintenance schedules to ensure all devices were functioning optimally during critical procedures.
Maintained strict adherence to HIPAA regulations, protecting patient confidentiality and safeguarding sensitive information.
Implemented inventory management systems that minimized supply shortages and reduced costs associated with overstocking.
Created an organized workspace by implementing efficient documentation practices and streamlining recordkeeping systems.
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Documented vital signs and health history for patients in clinic and hospital environments.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Collected and documented patient medical information such as blood pressure and weight.
Prepared lab specimens for diagnostic evaluation.
Completed EKGs and other tests based on patient presentation in office.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Taught patients about medications, procedures, and care plan instructions.
Oriented and trained new staff on proper procedures and policies.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Measured patient pulse oximetry.
Helped improve patient outcomes by educating and advising on relevant treatments and care.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Collected pertinent data and calculations to aid physician in interpreting results.
Implemented care and efficiency improvements to support and enhance office operations.
Liaised with patients and addressed inquiries, appointment requests and billing questions.
Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
Measured patient spirometry.
Followed appropriate procedures to minimize patient's exposure to radiation.

Summary

Overview

Work History

Medical Assistant/team Leader

CDL Class B Driver

Education

Medical Assistant - Health Care

Skills

Certification

Additional Information

Languages

Timeline

Medical Assistant/team Leader

CDL Class B Driver

Medical Assistant - Health Care

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