Katia Silva
Van Nuys,CA
Summary
Pursuing Bachelor of Science in Nursing at West Coast University, balancing online and in-person coursework. Schedule flexibility is essential to accommodate potential changes in class timings. Actively seeking a position that aligns with academic goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Physical Therapy Aide
Gridley Physical Therapy
Gridley, California
08.2024 - 03.2026
- Assisted physical therapists during patient evaluations and treatment sessions to enhance patient care.
- Guided patients through rehabilitation exercises under therapist supervision.
- Recorded patient progress and relayed updates to therapists to facilitate informed treatment decisions.
- Ensured cleanliness and organization of therapy equipment and treatment areas to promote safety and efficiency.
- Scheduled appointments and managed patient intake to ensure efficient operations.
Temporary Bank Teller
Self Help Federal Credit Union
Biggs, CA
03.2024 - 05.2024
- Maintained accurate cash drawer and ensured compliance with banking policies.
- Executed POS transactions, including credit, cash exchanges, returns, and refunds, ensuring smooth cash flow.
- Ensured security of transactions and member information confidentiality.
- Collaborated with team members to enhance service delivery and customer satisfaction.
Front Desk Receptionist
Gridley Fitness
Gridley, CA
02.2023 - 03.2024
- Handled incoming calls, directing inquiries to appropriate personnel to ensure prompt service.
- Assisted clients with inquiries about fitness programs and membership options, fostering informed decision-making.
- Maintained clean, organized work area to enhance client experience.
- Managed computer tasks related to club accounts and websites, ensuring accuracy.
Retail Sales Associate
The Buckle
Chico, California
07.2021 - 02.2023
- Guided customers in product selection and provided personalized styling advice to enhance their shopping experience.
- Addressed customer inquiries and resolved complaints efficiently to ensure customer satisfaction and loyalty.
- Operated cash register and processed transactions accurately.
- Executed visual merchandising standards to create an inviting store environment and showcase products effectively.
Crew Member
Chipotle
Oroville, CA
07.2021 - 01.2023
- Maintained high customer service standards, contributing to positive customer experiences in fast-paced environment.
- Handled currency and credit transactions with accuracy and speed, facilitating smooth customer transactions.
- Implemented safe food handling practices to maintain quality standards
- Upheld local safety protocols, ensuring sanitized and clean workspace to support health standards.
Education
Associates - social and behavioral sciences
Butte Community College
Oroville, CA05-2024
Diploma -
Biggs High School
Biggs06-2022
Skills
- Exercise therapy
- Patient care
- Customer Service
- Time Management
- Organization
- Teamwork and Collaboration
- Adaptability
- Critical Thinking and Problem Solving
- Communication
- Bilingual
- Marketing
Awards
- Top Spanish 4 Student (2021)
- Top AP Spanish Student (2022)
- Top English 3 Student (2021)
Languages
English
Full Professional
Spanish
Full Professional
Certification
BLS certified
Timeline
Physical Therapy Aide
Gridley Physical Therapy
08.2024 - 03.2026
Temporary Bank Teller
Self Help Federal Credit Union
03.2024 - 05.2024
Front Desk Receptionist
Gridley Fitness
02.2023 - 03.2024
Retail Sales Associate
The Buckle
07.2021 - 02.2023
Crew Member
Chipotle
07.2021 - 01.2023
Associates - social and behavioral sciences
Butte Community College
Diploma -
Biggs High School