Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katia Singletary, PCAM

Sandston,VA

Summary

Collaborative property management executive with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of communities such as Co-ops, Condominiums, Single-family HOA, Commerical, and Mixed Use space in dynamic, fast-paced settings for past 26 years through out the DC, VA, and MD areas. Visionary operations leader experienced in developing and implementing regional and nationwide programs in collections, violation inspections, and staff development. Fluent in Spanish, actively participates and volunteers with Habitat for Humanity and DC Building Standard Association. Certified through Community Associations Institute (CAI) with prestigious CMCA, AMS, PCAM designations.

Overview

30
30
years of professional experience

Work History

Owner

Katia Singletary Consulting
06.2016 - Current
  • Provide communities and management companies with experienced multi-family management consulting services
  • Development of training for regional and community managers, community administrators and Board of Directors
  • Provide experienced management consulting to communities in Virginia, Maryland, and DC metropolitan area and oversee all aspects of community management such as financials, accounts payable, and capital repair projects
  • Successfully established new programs for implementation of higher level functions within communities


Management consulting clients include:


The Astoria Condominiums-890 units 16 story high-rise

Rhapsody Condominiums-395 units 8 story mid-rise

Dupont East Square-550 Class "A" market rate multi-family

The Odyssey Condominiums-532 unit 12 story high-rise

Van Ness East Apartments-four 16 story high-rise buildings in Town Center type community with over 40,000 square feet retail space, total 1000 unit complex with both HUD and market rate units

Jefferson House Apartments-478 unit 8 story mid-rise market rate with 65% of building exclusively for George Washington University student housing program

The Haven-248 unit 5 story mid-rise at National Harbor plus 5 storefronts and retail space The

Lofts at Little Creek-112 unit 9 building garden style community in Dumfries, VA

Tax Credit and VHDA program community

CFM Management-portfolio of 2300 HOA units

Capitol Property Management-Various HOA, Condominium, 1900 conventional multi-family communities through out SC and VA area

New Washington Land Company-Various DC condominiums including commercial and historic buildings.

Senior Regional Manager

CFM Management
09.2011 - 06.2016
  • Provided all supervisory management of daily operation of over 3125 units in both multifamily and condominium communities
  • Decreased operating spending by 35%, restructured capital repair project spending/scheduling and worked closely with contractors to ensure preventative maintenance programs were developed and implemented
  • Supervised and mentored staff of 9 Regional Managers and over 20 Property Managers.

Senior Community Portfolio Manager

Abode Management
12.2002 - 08.2011
  • Strong experience in managing several community budgets that exceed $1 million +
  • Preparation of management packets and handling of all community inquires
  • Development of contract management proposals for new prospective clients/communities
  • Supervise new business development programs with home builders and new communities under development
  • Creation of community budgets and enforcement of reserve study programs
  • Coordination of site inspections for violations and resale requests
  • Promoted staff development and assisted in training of current and new staff
  • Supervise new business development programs with home builders and new communities under development.

Senior Property Manager

Bozutto Management
01.1994 - 01.2002
  • Managed multifamily apartment portfolio within MD and VA area up to 2000 units
  • Management Consulting Recap -Create formal budget, implement procedures, and asset management for multi-family portfolio
  • Preparation of management and ownership packets and handle all community inquires
  • Financial analysis and reporting of community finances including maximizing value of assets with an emphasis on promoting long-term financial growth for the portfolio
  • Supervision and coordination of all contracting services for communities such as landscaping, trash removal, preventative maintenance programs, and significant capital improvements and proven track record of delivering projects on time, and within established budget
  • Negotiation of contracts and proposals for community projects
  • Supervise, train, and support all employees including contracted services
  • Development of training, coaching, and staff development programs resulting in higher levels of accomplishment
  • Accountable for Tenant Retention including overall customer satisfaction programs.

Education

M.B.A - Business Administration

Mary Washington University
2012

B.A - Business Management

Savannah State University
1995

Skills

  • Human Resource Management
  • Budget Development
  • Bidding Processes
  • Negotiation
  • Customer Relations
  • Employee Development
  • Verbal and Written Communication
  • Relationship Building
  • Contract Management
  • Project Management
  • Staff Management
  • Talent Development
  • Team Oversight
  • Quality Management Systems
  • Business Management
  • Project Estimating
  • Client Service
  • Cost Reduction
  • Financial Management
  • Business Marketing
  • Strategic Planning
  • Operations Management

Timeline

Owner

Katia Singletary Consulting
06.2016 - Current

Senior Regional Manager

CFM Management
09.2011 - 06.2016

Senior Community Portfolio Manager

Abode Management
12.2002 - 08.2011

Senior Property Manager

Bozutto Management
01.1994 - 01.2002

M.B.A - Business Administration

Mary Washington University

B.A - Business Management

Savannah State University
Katia Singletary, PCAM