Katia Snipes
Atlanta,GA
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
4
4
years of professional experience
Work History
Bartender Shift Manager
Nancy’s Pizza And Bar
06.2023 - Current
- Improved customer satisfaction by delivering prompt and efficient service during busy shifts.
- Enhanced team productivity by delegating tasks and overseeing workflow in a fast-paced environment.
- Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
- Managed inventory levels effectively to reduce waste and optimize stock availability for customers.
Men’s Stylist
Dillards Department Store
11.2021 - 12.2023
- Enhanced client satisfaction by providing personalized styling advice and outfit recommendations.
- Boosted sales through effective upselling of complementary clothing items and accessories.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
Receptionist
Atlanta Medical Hospital
11.2019 - 09.2022
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Hostess
Tacos & Tequila Cantina
06.2021 - 11.2021
- Enhanced customer experiences by efficiently managing reservations and seating arrangements.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Increased overall dining satisfaction by promptly addressing and resolving guest concerns or issues.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Education
Diploma - College Prep
Henry Grady High
Atlanta, Ga06.2000
Skills
- Customer Service
- Beverage Knowledge
- Vendor Relations
- Promotions and Events
Timeline
Bartender Shift Manager
Nancy’s Pizza And Bar
06.2023 - Current
Men’s Stylist
Dillards Department Store
11.2021 - 12.2023
Hostess
Tacos & Tequila Cantina
06.2021 - 11.2021
Receptionist
Atlanta Medical Hospital
11.2019 - 09.2022
Diploma - College Prep
Henry Grady High
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