Katia Suarez
Garland,TX
Summary
Customer service-oriented warehouse professional with experience in warehouse supervision, office management, process control, and operations support.
Overview
31
31
years of professional experience
Work History
Production Manager
AZZ
Rowlett, TX
01.2024 - Current
- Oversaw daily production operations to ensure efficiency and adherence to quality standards.
- Developed and implemented process improvements, reducing waste and increasing productivity.
- Led cross-functional teams in troubleshooting equipment issues, minimizing downtime.
- Mentored junior staff on safety protocols and best practices for operational excellence.
- Production Scheduling, Team Leadership (50+ staff), Inventory Control, Vendor Liaison.
- OSHA Compliance, Quality Audits, Troubleshooting.
- Blueprint Reading, Automated Conveyor Lines, Robotic Coating Systems.
Operations Supervisor (Pack-to-Light Area)
Tuesday Morning Corp.
Farmers Branch, TX
01.2013 - 05.2023
- Planned, implemented, monitored, and performed the functions of the day-to-day operations for the PTL department to ensure that established objectives for internal and external requests, processing, storage, sanitation, safety, and timeliness were met or exceeded.
- Kept management apprised of any condition that impacted production schedules.
- Initiated, coordinated, and enforced systems, policies, and procedures.
- Managed, developed, and motivated direct reporting staff by communicating job expectations and planning, monitoring, and appraising job results.
- Supervised processing areas, including conducting regular walk-throughs, documenting issues, and effecting resolution of any physical or environmental hazards.
- Assisted with performance evaluations, coaching, counseling, training, and discipline of employees.
Assistant Manager (Bulk Processing – Bldg. 8)
Tuesday Morning Corp.
Farmers Branch, TX
06.2009 - 12.2013
- Ensured that warehouse associates enforced all Health and Safety rules and regulations, as well as strict adherence to SOPs and company operating standards.
- Recommended new approaches, policies, and procedures to effect continual improvements in efficiency of department and warehouse activities performed.
- Aided in physical inventory and cycle counts within the warehouse.
- Produced reports, including but not limited to order completion status, daily receipts, and critical material movements.
- Communicated with team members as needed to ensure proper processing of orders.
Assistant Manager (Pack-to-Light Area)
Tuesday Morning Corp.
Farmers Branch, TX
02.1997 - 05.2009
- Trained and directed team members on proper company policies and procedures and ensured compliance to company work rules and operating standards.
- Supervised the warehouse function specifically around the pick/pack process to provide effective service to customer base.
- Monitored, measured, and reported on internal flow of merchandise related issues.
- Partnered with inventory control team to monitor shelf life and supply shortage scenarios.
Processing Technician
Tuesday Morning Corp.
Farmers Branch, TX
07.1995 - 01.1997
- Team player – able to multi-task, detail-oriented, and proven ability to complete tasks consistently and on-time.
- Executed activities to help support and achieve department objectives.
- Approached the workday with positive energy; always willing to contribute where needed.
- Ensured that products were compliant with all current codes and were acceptable for store purchase.
Education
High School -
Instituto Preuniversitario José Martí
La Habana, CubaSkills
- Systems – MS Office: Word, Excel, Outlook, and calendar capabilities; PowerPoint; Internet/Email Apps: Chrome, Google, Gmail, IE, iOS Software for iPad; Android OS; Warehouse Mgmt Systems: Cisco Pick-to-Light
- Customer Engagement – Provide problem-solving capability to customer inquiries; Assist with New Customer roll-out programs; Engage with support teams to resolve customer complaints; Conduct associate performance feedback discussions
- Supervision & Office Mgmt – Team Building; New Hire Training; Coaching & Disciplinary Actions; Safety Awareness; Team Meeting Administrator; Operational Readiness; Conflict Resolution; Cleaning & Sanitation Standards; Information/Records Mgmt; Payroll Mgmt
- Communications – Verbal / Written
- Oversee Day-to-Day Activities
- Process Improvement
- Employee Engagement
- Team Supervision
- Culture Awareness Commitment
- Process Audit
- Department Support
Languages
English
Spanish
Personal Traits
- Collaborative
- Compassion
- Servant Leader
- Work Ethic
- Problem Solver
- Timely
- Flexible
- Self-driven
- Integrity
- Listener
Timeline
Production Manager
AZZ
01.2024 - Current
Operations Supervisor (Pack-to-Light Area)
Tuesday Morning Corp.
01.2013 - 05.2023
Assistant Manager (Bulk Processing – Bldg. 8)
Tuesday Morning Corp.
06.2009 - 12.2013
Assistant Manager (Pack-to-Light Area)
Tuesday Morning Corp.
02.1997 - 05.2009
Processing Technician
Tuesday Morning Corp.
07.1995 - 01.1997
High School -
Instituto Preuniversitario José Martí