Summary
Overview
Work History
Education
Skills
children and husband
Languages
Timeline
CustomerServiceRepresentative

Katiana Desius

Boynton Beach,FL

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Focused [Job Title] with strong understanding of retail operations. Offering excellent experience in high-volume settings. Highly service-minded and professional with customers and employees alike. Committed and hardworking [Job Title] with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Friendly and reliable [Job Title] offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

12
12
years of professional experience

Work History

Cashier

McDonald's
Delray Beach, Florida
10.2021 - Current
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained cash drawer of $[Amount] or more per shift.
  • Reviewed weekly sales ads and monitored price changes.
  • Greeted over [Number] patients per day.
  • Worked flexible schedule and extra shifts to meet business needs.

Cashier

McDonald's
Boca Raton, Florida
04.2019 - 03.2021
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Maintained cash drawer of $[Amount] or more per shift.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Greeted over [Number] patients per day.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Performed cash, card and check transactions to complete customer purchases.

Cashier

Publix
Boca Raton, Florida
07.2018 - 02.2020
  • Restocked and organized merchandise in front lanes.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Greeted over [Number] patients per day.

Cashier

Target
Delray Beach, Florida
10.2018 - 02.2019
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained cash drawer of $[Amount] or more per shift.
  • Greeted over [Number] patients per day.
  • Performed cash, card and check transactions to complete customer purchases.

Cashier

McDonald's
Boca Raton, Florida
12.2016 - 12.2018
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

HHA

Senior Nannies
Tamarac, FL
03.2011 - 12.2015
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
  • Provided transportation and appointments management.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.

Education

Medical Insurance Billing

Florida Career College -Boynton Beach
Boynton Beach, FL
04.2021

Skills

  • Customer assistance
  • Stocking and Replenishing
  • POS Systems
  • Point of Sale Knowledge
  • Identification Checks
  • Cash Drawer Management
  • Bagging and Packaging
  • Merchandise Restocking
  • Cash Register Operation
  • ID Verification
  • Refund Handling

children and husband

I've got a 13 year old girl, a 11 year old boy, a 8 year old boy and a two month old girl.

I have a wonderful husband, he cares and loves our children and love each other.

Languages

French

Timeline

Cashier

McDonald's
10.2021 - Current

Cashier

McDonald's
04.2019 - 03.2021

Cashier

Target
10.2018 - 02.2019

Cashier

Publix
07.2018 - 02.2020

Cashier

McDonald's
12.2016 - 12.2018

HHA

Senior Nannies
03.2011 - 12.2015

Medical Insurance Billing

Florida Career College -Boynton Beach
Katiana Desius