Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Katiana Janaques Desius

Boynton Beach,FL

Summary

Highly skilled Housekeeping and Laundry Attendant with significant experience ensuring cleanliness and organization in diverse settings. Possess strong knowledge of sanitation guidelines, cleaning procedures, and laundry service best practices. Strengths include maintaining high quality standards, effective communication, and a proactive approach to problem-solving that contributes to positive guest experiences and streamlined operations. Reliable Housekeeping and Laundry Attendant known for being highly productive and efficiently completing tasks. Specialize in time management, chemical use and safety, and inventory management to ensure guest satisfaction. Excel at communication, teamwork, and adaptability, contributing to a positive work environment and consistent customer satisfaction. Skilled Filler with background in high-speed production environments. Experience includes monitoring filling equipment, performing quality checks, and maintaining safety standards. Strengths lie in problem-solving skills, strong communication abilities, and knowledge of manufacturing processes. Notably contributed to efficiency improvements in previous roles. Efficient Filler known for high productivity and ability to complete tasks swiftly. Possess specialized skills in precision filling, quality control, and equipment maintenance essential for optimal production line performance. Excel in time management, adaptability, and teamwork, ensuring seamless operations and consistent product quality. Seasoned Filler adept at evaluating materials, finishing assignment loads, and successfully using equipment. Knowledgeable and experienced team player operates with minimal direction and oversight. Highly skilled in medical billing and coding with comprehensive experience handling insurance claims, patient invoices, and payment processing. Strong knowledge of medical terminology, International Classification of Disease (ICD), Current Procedural Terminology (CPT), and Health Insurance Portability Accountability Act (HIPAA). Demonstrated ability to improve efficiency in billing systems and reduce denials. Made significant contributions to revenue recovery at previous workplaces by ensuring accurate and timely billing. Reliable Billing and Coding Associate recognized for high productivity levels and efficient task completion. Skilled in medical billing, coding accuracy, and compliance with healthcare regulations. Excel in organization, time management, and problem-solving to support healthcare providers and institutions in optimizing financial performance. Adapt quickly to new technologies and software used in modern healthcare billing environments.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Housekeeping and Laundry Attendant

The Boca Raton Resort and Club
Boca Raton, FL
02.2023 - Current
  • Checked and adjusted filler settings to ensure proper filling of containers.
  • Maintained records of production logs, ensuring accuracy of data entry.
  • Performed daily equipment maintenance, cleaning and restocking tasks for the Filler area.
  • Operated the Filler machine in accordance with safety regulations and standard operating procedures.
  • Monitored product quality at all stages of the filling process, making necessary adjustments as needed.
  • Ensured that all required documents were completed accurately and on time.
  • Verified labels on finished products before they were released from the production line.
  • Set up machinery components according to established guidelines.

Team Member

Pollo Tropical
Delray Beach, FL
09.2022 - 01.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Conducted price checks for special orders or discounts as requested by customers.

Cashier

BurgerFi
Delray Beach, FL
02.2022 - 09.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Maintained work area and kept cash drawer organized.
  • Welcomed customers, offering assistance to help find store items.

Warehouse Worker

Amazon
West Palm Beach, FL
11.2021 - 02.2022
  • Maintained stock levels in accordance with company policies.
  • Received and tracked incoming inventory shipments.
  • Organized warehouse space for efficient storage of products.
  • Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Operated scanners, computers, and other equipment to track orders.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.

Crew Member

McDonald's
Boca Raton, FL
02.2019 - 07.2021
  • Educated customers on menu items, product ingredients and nutritional values.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Informed customers about daily specials in an engaging manner.
  • Wiped down tables and equipment, swept and refilled stock.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.

Crew Member

Publix
Boca Raton, FL
10.2017 - 02.2019
  • Bagged groceries for customers quickly and accurately.
  • Stacked items in bags to maximize space and prevent breakage.
  • Inspected produce for freshness, quality, and quantity before bagging.
  • Kept informed about special promotions or new products available at the store.
  • Stocked shelves when needed and notated shortages.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Helped customers find specific products, answered questions, and offered product advice.

Cashier

Target
Delray Beach, FL
07.2018 - 01.2019
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Worked closely with front-end staff to assist customers.

HHA

Senior Nannies
Tamarac, FL
03.2011 - 12.2013
  • Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
  • Provided companionship services to patients in their homes, including reading aloud, playing board games and engaging in conversation.
  • Performed light housekeeping duties such as laundry, vacuuming and dusting.
  • Transported clients to medical appointments or other destinations as needed.
  • Organized client's personal items for easy access during daily activities.
  • Prepared meals according to dietary requirements and preferences of the client.
  • Checked vital signs on a regular basis such as blood pressure, temperature and pulse rate.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Cared for patients by assisting with personal hygiene tasks and completing basic household chores.

Education

Some College (No Degree) - Medical Front of Billing

Florida Career College - Miami
Miami, FL
07-2023

Skills

  • Window Washing
  • Waste disposal
  • Room Inspections
  • Restocking supplies
  • Sanitization procedures
  • Upholstery care
  • Patient Registration
  • Insurance Verification
  • Medical billing experience
  • Record preparation
  • Insurance confirmation
  • Communication abilities
  • Meal Preparation
  • Compassionate Caregiving
  • Vital signs monitoring
  • Laundry services
  • Housekeeping
  • Patient transportation

Certification

Medical Assistant

Medical Front of Billing

Languages

Haitian creole
Professional
French
Limited

Timeline

Housekeeping and Laundry Attendant

The Boca Raton Resort and Club
02.2023 - Current

Team Member

Pollo Tropical
09.2022 - 01.2023

Cashier

BurgerFi
02.2022 - 09.2022

Warehouse Worker

Amazon
11.2021 - 02.2022

Crew Member

McDonald's
02.2019 - 07.2021

Cashier

Target
07.2018 - 01.2019

Crew Member

Publix
10.2017 - 02.2019

HHA

Senior Nannies
03.2011 - 12.2013

Some College (No Degree) - Medical Front of Billing

Florida Career College - Miami
Katiana Janaques Desius