Katiana Jeanpierre
Rohnert Park,CA
Summary
Willing to relocate
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.
Overview
6
6
years of professional experience
Work History
Surgical Nurse Student
CECANOT Hospital
08.2019 - 12.2019
- Improved patient outcomes by consistently providing high-quality care and closely monitoring post-surgical progress.
- Reduced recovery times for surgical patients through diligent monitoring and timely intervention when needed.
- Ensured patient safety by adhering to strict infection control measures and maintaining a sterile environment in the operating room.
- Enhanced team efficiency and collaboration, assisting surgeons with various procedures, including suturing and wound care.
Customer Service Specialist Manager
Alorica
02.2017 - 04.2019
- Enhanced customer satisfaction by promptly addressing inquiries and resolving concerns.
- Streamlined service processes for improved efficiency and response times.
- Managed a team of customer service representatives to ensure consistent quality support.
- Increased customer retention with proactive communication and follow-up strategies.
- Mentored junior staff members, fostering professional growth and development opportunities.
- Reviewed customer feedback, analyzing trends to inform service enhancements and process improvements.
Personal Assistant to the Managing Director
Digicel Group
02.2014 - 06.2018
- Enhanced executive productivity by managing calendar, scheduling appointments, and organizing travel arrangements.
- Streamlined daily operations for the Managing Director by coordinating meetings, preparing agendas, and taking minutes.
- Improved office efficiency with thorough organization of files and documents, both physical and digital.
- Facilitated communication between departments to ensure smooth workflow and timely completion of projects.
- Assisted with budget management by tracking expenses, processing invoices, and generating financial reports.
- Supported the Managing Director in decision-making processes by researching topics and providing relevant information.
- Organized high-level events such as conferences and company retreats to foster teamwork and collaboration.
- Coordinated travel logistics including flight bookings, accommodations and transportation ensuring seamless trips for the Managing Director.
- Maintained and organized all shared drives, documents and spreadsheets in Google Workspace.
Education
Bachelor of Science - Nursing Science
Universidad Federico Henriquez Y Carvajal (UFHEC)
Santo Domingo, Dominican Republic11.2020
High School Diploma -
Centre D'Etudes Lumiere
Carrefour, Haiti06.2013
Associate of Science - Office Computing
TakeCare Institute
Carrefour, Haiti07.2011
Skills
- Wound Care
- Hospital Pre-Screenings
- IV Insertion
- Surgical Procedures
- Medication Administration
- Sterile Technique
- Conflict Resolution
- Decision Making
- Patient Assessment
- Critical Thinking
- Organizational Skills
- Patient Advocacy
- Postoperative Care
- Active Listening
- Problem Solving
- Surgical Equipment Knowledge
- Time Management
- Vitals Monitoring
- Documentation
- Data Entry
- Appointment Scheduling
- Staff Training
- Microsoft PowerPoint
- Microsoft Office Suite
- Administrative Support
- Project Management Abilities
- Spreadsheets
- Live Chat Support
- Quality Control
- Staff Development
- Marketing
- Salesforce Management
- Key Performance Indicators
- Verbal and Written Communication
- Brand Management
- Budget Control
- Cross-Functional Teamwork
- Data Analysis
- Business Planning
Languages
French
Native or Bilingual
Haitian Creole
Native or Bilingual
Spanish
Full Professional
English
Full Professional
goals
- Looking for green card sponsorship
- Education Sponsorship
- Continue with my education Bachelor of Science in Nursing (BSN)
- Become a Physician Assistant after the BSN
Timeline
Surgical Nurse Student
CECANOT Hospital
08.2019 - 12.2019
Customer Service Specialist Manager
Alorica
02.2017 - 04.2019
Personal Assistant to the Managing Director
Digicel Group
02.2014 - 06.2018
Bachelor of Science - Nursing Science
Universidad Federico Henriquez Y Carvajal (UFHEC)
High School Diploma -
Centre D'Etudes Lumiere
Associate of Science - Office Computing
TakeCare Institute
Similar Profiles
Dr Suseenth Kanna K.SDr Suseenth Kanna K.S
Consultant interventional cardiologist at Sri Ramakrishna hospital, NG hospital, Muthu’s Multispeciality hospitalConsultant interventional cardiologist at Sri Ramakrishna hospital, NG hospital, Muthu’s Multispeciality hospital
JUSTEENE JOHNSONJUSTEENE JOHNSON
Student Internship/Training at University Hospital of the West Indies; Kingston Public Hospital (KPH); Bustamante Hospital for Children; Bellevue Hospital; Victoria Jubilee Hospital; National Chest HospitalStudent Internship/Training at University Hospital of the West Indies; Kingston Public Hospital (KPH); Bustamante Hospital for Children; Bellevue Hospital; Victoria Jubilee Hospital; National Chest Hospital
Sahar YeldaSahar Yelda
RN Clinical Experience at Methodist Hospital: TexSan, Main Hospital, Transplant & Specialty HospitalRN Clinical Experience at Methodist Hospital: TexSan, Main Hospital, Transplant & Specialty Hospital
Nicolas JameNicolas Jame
Assistant Manager at Lids Hat WorldAssistant Manager at Lids Hat World
DYLAN HORNYAKDYLAN HORNYAK
Accounting Assistant at Vapotherm IncAccounting Assistant at Vapotherm Inc