Katiana Mason
Taco Bell Cantina
Grand Blanc,MI
3
years of professional experience
Administered adult CPR and first aid techniques during emergencies.
Obtained certification in animal science to enhance knowledge in veterinary care.
Achieved OSHA certification to promote workplace safety.
Completed base camp certification to support outdoor expedition readiness.
Work History
Service and Food Champion
2 Months- Provided exceptional customer service, ensuring a positive dining experience for guests.
- Operated point-of-sale systems efficiently, handling transactions and maintaining accurate cash management.
- Prepared food items according to Taco Bell standards, ensuring quality and consistency in every meal.
- Maintained cleanliness and organization of work areas, adhering to health and safety regulations.
- Maintained a clean and organized work environment, ensuring compliance with food safety regulations.
- Reduced order processing time through effective multitasking and prioritization of tasks.
- Contributed to a positive workplace culture by collaborating with team members and displaying a strong work ethic.
Crew Trainer
1 Year- Teamwork
- - Food service
- - Customer Service
- - Deep cleaning
- Trained new crew members on operational procedures and customer service standards.
- Assisted in maintaining high levels of cleanliness and organization within the restaurant.
- Ensured compliance with food safety regulations and company policies during daily operations.
- Supported team members in achieving service goals through effective communication and collaboration.
- Delivered exceptional customer experiences by resolving issues promptly and professionally.
- Recognized as a reliable resource for crew members, promoting teamwork and positivity in the workplace.
- Trained other employees in customer service, food safety, and performance requirements.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
Education
High School Diploma
Associate of Science - Agriscience, Food and Natural Resources
Completing a two-year program in Agriscience, Food and Natural Resources
Skills
Created Halloween gift bags for children in 2023.
Assisted in assembling skis for recreational activities.
Completed introductory level coding in JavaScript.
Coordinated tasks effectively.
Utilized time management skills.
Experience
Babysitting for a family in Grand Blanc 3 years (2021,2022,2023) Pet sitting for a family in Grand Blanc Feed, Play and Walk Leadership Club Secretary for leadership club (2023) Took notes during meetings Helped plan for events Helped host a conference at the Sylvester Broome Empowerment Building (Flint, MI) Set up Spoke -Teamwork Educated In The National Honor Society at Genesee Early College -Helped set up the Penny War (2024) Helped count the money Babysitting for a family in Grand Blanc 3 years (2021,2022,2023) Pet sitting for a family in Grand Blanc Feed, Play and Walk Leadership Club Secretary for leadership club (2023) Took notes during meetings Helped plan for events Helped host a conference at the Sylvester Broome Empowerment Building (Flint, MI) Set up Spoke -Teamwork Educated In The National Honor Society at Genesee Early College -Helped set up the Penny War (2024) Helped count the money
Timeline
Service and Food Champion
Taco Bell Cantina
05.2026 - 07.2026Read More
Crew Trainer
McDonald's
01.2024 - 01.2025Read More
Flex High
High School Diploma
Read More
Genesee Career Institute
Associate of Science from Agriscience, Food and Natural Resources
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Genesee Early College
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