Katianikicha Remedor

• Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
• Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
• Trained and mentored new employees to maximize team performance.
• Improved overall team performance by effectively delegating tasks and providing clear instructions.
• Kept employees operating productively and working on task to meet business and customer needs.
• Supervised employees and oversaw quality compliance with company standards for food and services.
• Worked closely with team members to schedule breaks and shifts to meet state regulations.
• Collaborated with internal teams to streamline operations across materials handling, production, and shipping.

• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
• Prepared and cooked full course meals based on restaurant recipes and specifications.
• Prepared food items such as meats, poultry, and fish for frying purposes.
• Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
• Checked food temperature regularly to verify proper cooking and safety.
• Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
• Increased kitchen productivity by keeping tools organized for easy access when needed.
• Maintained well-stocked stations with supplies and spices for maximum productivity.
• Mastered various cooking techniques, broadening menu offerings and introducing innovative dishes.
• Mentored junior staff members in culinary skills and techniques, fostering professional growth within the team.
• Negotiated with suppliers for better pricing on high-quality ingredients, improving profit margins.
• Streamlined prep work for faster meal turnaround, contributing to improved customer satisfaction.
• Led kitchen safety workshop, resulting in zero accidents or injuries for year.
• Adapted recipes for special dietary needs, enhancing dining experience for guests with restrictions.
• Coordinated with front-of-house staff to ensure timely delivery of orders, enhancing customer satisfaction.

Lead