Demonstrated respect, friendliness, and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Used critical thinking to break down problems, evaluate solutions, and make decisions.
Restaurant Kitchen Manager
Casey’s Convenience Store Company
Beecher, IL
09.2022 - 2024
Manage kitchen operations, ensure food safety, and drive sales in the prepared food area. Assist with hiring and training new team members. You become a mentor to your team, helping them succeed and grow. Operate kitchen equipment to prepare food items, such as pizza, donuts, and sandwiches. Oversee all aspects of the kitchen, including hands-on food preparation, ensuring top-notch guest service in prepared food areas, and lead a strong kitchen team.
Sales Parts Department
Ford of Homewood
Homewood, IL
08.2020 - 09.2022
Ensure all necessary parts are stocked and ready for purchase. Order new parts from catalog as needed. Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions. Look over machine, product, or car to determine what part is needed.
Sales Supervisor
KBI
Joliet, IL
12.2016 - 08.2020
Maintain store level inventory and customer relations to include building and restocking, building displays when needed, introducing and selling new products, rotate product, filling shelves, and following up with and resolving any delivery issues. Complete all needed paperwork including account level objectives, expense reports, tracking forms, point of sale requests. Establish and monitor quality control of products.
Cashier/Stocking Clerk
Avanti-Café
Mount Prospect, IL
06.2014 - 12.2016
Maintained high standards of customer service during high-volume, fast-paced operations; assisted customers with front counter, phone, and catering orders; handled currency and credit transactions quickly and accurately; assisted management with inventory control, stock ordering, and delivery of food orders.
Bank Teller
Chase Bank
Dyer, IN
02.2011 - 05.2012
Processed routine transactions for bank customers including cashing checks, accepting deposits and withdrawals, loan payments and money transfers; always maintained up-to-date records and reports to ensure accurate auditing; developed and maintained good working relationships with customers, clients and co-workers; promote and advise on other bank services and products and find opportunity for sales referrals.
Carryout/Catering Supervisor
Glenwood Oaks Restaurant
Glenwood, IL
03.2009 - 02.2011
Assisted management with hiring, training, and scheduling catering staff and was actively involved in the development of service techniques, menu presentation, policies, and procedures; ensured successful operations of catering functions including labor cost control, food cost control and preparation, transportation, setup, operation, and cleanup of all events.
Education
High School Diploma -
Homewood-Flossmoor
MILITARY SERVICE
United States Army, Fort Bragg, NC May 2003 – July 2005 Automated Logistics Specialist Employed in an Army supply unit that handled equipment orders for various other companies. Responsible for inventory to different units while maintaining a budget. Specialized in training others, higher or lower ranks to become more efficient with the computer system. Worked with Excel document spreadsheets to update our progress reports and to report to management. Performed duties and jobs outside the unit including, cleaning area around post, working as a team player to get field activities up and running and getting prepared as a soldier anticipating deployment. I received an honorable discharge.