Katie Akins

• Engaged with children on individual basis to build positive relationships and promote learning.
• Contributed to improved program quality by participating in professional development workshops and training sessions.
• Developed innovative activities to engage young children in learning process.
• Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.

• Worked with parents to potty train their children, and made schedules according to everyone’s active lifestyle.

• Helped train other employees on proper procedures according to center and state standards.

• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Enhanced organizational efficiency by streamlining processes and implementing innovative strategies.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Developed detailed plans based on broad guidance and direction.
• Coordinated outreach programs that promoted community engagement while raising awareness of the organization''s mission.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Assisted in organizing and overseeing assignments to drive operational excellence.