Katie Allen

• Greeted customers, answered questions and recommended specials.
• Accurately and efficiently taking orders using POS (Aloha)
• Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
• Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
• Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
• Accurately recorded orders on cash register and point-of-sale system.
• Operated POS terminals to input orders, split bills and calculate totals.
• Set up tables in between patrons to reduce wait times.
• Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
• Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
• Performed opening and closing duties such as setting up the dining area, restocking supplies.

• Inspected products for defects and conformance to customer specifications using precision measuring instruments.
• Monitored production processes to ensure quality standards were met and documented results of inspections.
• Building electrical wiring harnesses from schematic drawings to the highest quality.

• Greeted guests with a warm smile and providing menus.
• Efficiently taking all orders and entering into the POS system.
• Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
• Checked food before serving it to customers.
• Delivered food orders promptly and courteously.
• Monitored dining room for cleanliness and proper set-up at all times.
• Responded efficiently to guest inquiries and complaints in a professional manner.
• Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
• Handled money transactions accurately while following company procedures for handling cash payments.
• Provided exceptional service to high volume of daily customers.
• Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
• Satisfied customers by topping off drinks and offering condiments, napkins and other items.
• Training new servers.
• Opening the restaurant in the early morning following procedures, ensuring everything is stocked, setting up the cash register. Closing out at the end of day, counting cash, entering into system and dividing tips.

All job descriptions as above.

Growing up in a popular holiday destination in the UK I worked as a server in busy restaurants every summer from an early age gaining plenty of experience in all manors of the position. I then worked behind a bar when I was 18.

I took a year out and travelled around Australia from 2001-2002 working in bars, restaurants and coffee shops.