Dynamic Integrated Care Counselor with extensive experience at Health Recovery Services, skilled in crisis intervention and case management. Proven ability to enhance family support and promote mental health awareness, achieving significant client engagement and improved treatment outcomes. Strong analytical thinking and effective communication fostered collaborative care plans tailored to individual needs. With extensive history of employment, training and education in human behavior and development.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
· Documented findings and prepared detailed reports.
· Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
· Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
· Collected information pertaining to criminal proceedings and performed investigations to resolve cases.
· Collaborated and contracted with federal agencies on investigations.
· Ensured compliance with legal regulations during investigations, minimizing risk for litigation or procedural errors.
· Improved case resolution rates by conducting thorough investigations and utilizing effective interviewing techniques.
· Conducted interviews with witnesses and clients.
· Assisted in the development of investigative strategies, resulting in more efficient case resolutions.
· Identified trends in criminal activities, allowing for proactive measures to be taken against future threats.
· Prepared case reports from allegations, transcripts of interviews and physical evidence.
· Testified in court during preliminary, adjudication, and disposition court proceedings and criminal trials.
· Conducted impartial investigations into complaints by employees.
· Consulted and cooperated with legal staff to verify timely and efficient investigation completion.
· Delivered calm, professional testimony to support case evidence, establish timelines, and offer law enforcement expertise.
· Documented drug transactions to gather evidence and complete undercover investigations.
· Oversaw criminal cases, coordinated investigations, and prepared evidence and investigators for court cases.
· Streamlined referral processes to expedite access to essential services for families experiencing crisis situations.
· Implemented evidence-based practices to address specific family challenges such as substance abuse or domestic violence effectively.
· Enhanced family resilience through the delivery of strength-based interventions tailored to individual needs and goals.
· Facilitated successful reunificationsbetween children and their families through ongoing support, communication, and coordination of services.
· Evaluated child welfare cases thoroughly using standardized assessment tools to inform decision-making processes accurately.
· Improved child safety by collaborating with multidisciplinary teams to develop effective intervention plans.
· Achieved timely permanency for children in foster care through diligent case management and collaboration with stakeholders.
· Enhanced family stability by conducting thorough assessments and providing appropriate resources and support.
· Ensured compliance with state and federal regulations by maintaining accurate documentation and meeting reporting deadlines.
· Developed and implemented programs to support children's mental health and well-being.
· Arranged medical and psychiatric tests to identify difficulties and indicate potential remedial approaches.