Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katie-Ann Archilta-Tutstsisah

Lawton,OK

Summary

Adept at maintaining high standards of cleanliness and organization, demonstrated during tenure at Homewood Suites Hilton. Skilled in customer service and efficient time management, I excel in fast-paced environments, ensuring guest satisfaction and operational efficiency. My proficiency in data entry and strong teamwork abilities contribute to my track record of enhancing workplace productivity and service quality. Diligent worker with solid background in managing front desk operations and ensuring smooth visitor experiences. Successfully handled high-volume call management and appointment scheduling, contributing to efficient office operations. Demonstrated organizational and communication skills to foster welcoming environment. Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.

Overview

2
2
years of professional experience

Work History

Housekeeper

Homewood Suites Hilton
07.2023 - 06.2024
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.

Receptionist

Advanced Eye Sight
02.2023 - 06.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.

Crew Member

McDonald's
04.2022 - 02.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

High School Diploma -

Elgin High School
Elgin, OK
05-2009

Skills

  • Telephone skills
  • Data Entry
  • Organization Skills
  • Time Management
  • Teamwork
  • Housekeeping
  • Cleaning and organizing abilities
  • Customer Service

Timeline

Housekeeper

Homewood Suites Hilton
07.2023 - 06.2024

Receptionist

Advanced Eye Sight
02.2023 - 06.2023

Crew Member

McDonald's
04.2022 - 02.2023

High School Diploma -

Elgin High School
Katie-Ann Archilta-Tutstsisah