Katie Austin
Summary
Knowledgeable Massage Therapist with solid foundation in therapeutic techniques and history of providing effective treatments to clients. Successfully addressed variety of client needs, ensuring improved physical well-being and relaxation. Demonstrated expertise in deep tissue and Swedish massage, consistently receiving positive feedback for professionalism and client care.
Overview
10
10
years of professional experience
Work History
HR Assistant
N2 Electrical Contractors, LLC
06.2023 - Current
- Enhanced communication within the organization by managing internal newsletters and announcements.
- Reduced employee turnover through thoughtful onboarding procedures.
- Streamlined recruitment efforts by implementing applicant tracking systems and candidate screening processes.
- Ensured accuracy of personnel records by meticulously maintaining confidential files and databases.
Teacher
Lubbock ISD
08.2019 - Current
- Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Kept students on-task with proactive behavior management and positive reinforcement strategies.
- Incorporated multiple types of teaching strategies into classroom.
- Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
- Instructed students in social emotional learning as well as meeting with students to focus on behaviors and academics.
- Met regularly with mentor teachers and other experienced educators to better my strategies and understandings.
- Mentored future teachers and gave functional opportunities to practice their skills in the classroom.
Server
Caprock Cafe
01.2019 - 08.2019
- Cultivated warm relationships with regular customers.
- Trained incoming employees on how to efficiently handle tasks and work as part of the team.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Displayed enthusiasm and promoted excellent service to customers,
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Preschool Assistant Teacher
The Learning Tree Academy
07.2018 - 12.2018
- Supervised children during in-classroom activities and on playground.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Communicated with parents to inform about child's progress and classroom behavior.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
Human Resources Assistant
Caprock Cafe/ Orlando's
06.2016 - 12.2017
- Filed paperwork and maintained office organization.
- Organized new employee orientation schedules for new hires.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Prepared monthly, weekly and daily logs using Microsoft Office Suite.
- Answered and directed many outbound and inbound phone calls per day.
- Improved productivity initiatives while coordinating itineraries and scheduling appointments.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
- Set up and ran orientations and initial training for new employees.
- Recruited and screened qualified potential employees.
- Completed detailed monthly audits.
Hostess and Server
Orlando's Italian Restaurants
08.2015 - 12.2017
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders and manage bills.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Quickly and clearly communicated with kitchen staff and any delays to guests.
Education
LMT -
Lauterstein Conway Massage School
Austin, TX08-2025
Skills
- Deep tissue massage
- Swedish massage
- Professionalism and ethics
- Anatomy knowledge
Timeline
HR Assistant
N2 Electrical Contractors, LLC
06.2023 - Current
Teacher
Lubbock ISD
08.2019 - Current
Server
Caprock Cafe
01.2019 - 08.2019
Preschool Assistant Teacher
The Learning Tree Academy
07.2018 - 12.2018
Human Resources Assistant
Caprock Cafe/ Orlando's
06.2016 - 12.2017
Hostess and Server
Orlando's Italian Restaurants
08.2015 - 12.2017
LMT -
Lauterstein Conway Massage School
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