Katie Babcock
Worcester,NY
Summary
Dynamic sales associate with a proven track record at Aubuchon Ace Hardware, excelling in customer engagement and upselling. Recognized for building lasting relationships and effectively managing inventory control. An energetic self-starter with excellent communication skills, dedicated to enhancing customer satisfaction and driving sales success.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
18
18
years of professional experience
Work History
Sales Associate
Aubuchon Ace Hardware
06.2024 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Used in-store system to locate inventory and place special orders for customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Traveled with the company to perform inventory audits.
Housekeeper
The Otesaga Resort Hotel
05.2023 - 05.2024
- Verified cleanliness and organization of storage areas and carts.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Adhered to professional house cleaning checklist.
Restaurant Busser
Bombay Clay Oven
10.2016 - 08.2017
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Performed pre-bussing duties such as vacuuming surrounding floors and removing large waste.
- Provided respectful and courteous bussing services while operating within active dining rooms.
Commercial Cleaner
Professional Fire Restoration
05.2011 - 06.2015
- Organized and used industrial cleaning products following strict safety procedures.
- Handled equipment, chemicals, and materials properly and with caution.
- Adhered to company policies for appearance, thoroughness, and facility security.
- Washed windows, walls and ceiling fixtures to remove molds and dusts.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Maintained floor cleaning and waxing equipment.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Completely restore businesses and homes after fire damage and water damage.
Sales Associate, Gym Clerk
Maranatha Physical Therapy
04.2008 - 06.2010
- Monitored check-ins to identify delinquent accounts and collect payments.
- Delivered gracious telephone service by answering calls knowledgeably and providing accurate information.
- Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
- Checked members into gym by scanning badges.
- Recorded equipment, facility and janitorial issues to facilitate maintenance.
Education
High School Diploma -
Cobleskill-Richmondville Highschool
Cobleskill, NY06.2009
Skills
- Retail loss prevention
- Upselling
- Product guidance
- Professional demeanor
- Customer engagement
- Point of sale operation
- Energetic self-starter
- Teamwork and collaboration
- Inventory control
- Excellent communication skills
Accomplishments
Received a Letter of Recognition through Aubuchon Ace.
Timeline
Sales Associate
Aubuchon Ace Hardware
06.2024 - Current
Housekeeper
The Otesaga Resort Hotel
05.2023 - 05.2024
Restaurant Busser
Bombay Clay Oven
10.2016 - 08.2017
Commercial Cleaner
Professional Fire Restoration
05.2011 - 06.2015
Sales Associate, Gym Clerk
Maranatha Physical Therapy
04.2008 - 06.2010
High School Diploma -
Cobleskill-Richmondville Highschool