Katie Bailey
Flower Mound,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Navy Recruit
Recruit Training Command
Great Lakes, IL
08.2021 - 12.2022
- Participated in team-building activities to enhance working relationships.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Adhered to social distancing protocols and wore mask or face shield.
- Identified issues, analyzed information and provided solutions to problems.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Restaurant Server
Tuscan Slice
Waxahachie, TX
07.2020 - 08.2021
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
To-Go Specialist/Hostess
Olive Garden
Waxahachie, TX
10.2018 - 07.2020
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Used cash registers and credit card machines to cash out customers.
- Informed servers of newly seated parties for speedy service.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
High School Diploma -
Waxahachie High School
Waxahachie, TX05.2021
Skills
- Team Player
- Detail-Oriented
- Adaptable and Flexible
- Multitasking and Prioritization
- Reliable and Responsible
- Building Customer Trust and Loyalty
Timeline
Navy Recruit
Recruit Training Command
08.2021 - 12.2022
Restaurant Server
Tuscan Slice
07.2020 - 08.2021
To-Go Specialist/Hostess
Olive Garden
10.2018 - 07.2020
High School Diploma -
Waxahachie High School