Katie Barrows
Raleigh,NC
Summary
I am a recent graduate from NC State University with a bachelor's degree in Communications and Public Relations with minors in Business Administration and Social Work. In my role as a Writer/Journalist Intern at The Borgen Project, I focused on leveraging my communication skills to amplify important narratives and advocate for global change.
Overview
5
5
years of professional experience
Work History
Writer/Journalist Intern
The Borgen Project
01.2024 - 04.2024
- Authored engaging articles for the blog and online magazine, contributing to a global digital presence
- Implemented effective SEO strategies to optimize content visibility and reach, enhancing online engagement and audience growth
- Proactively engaged with government and congressional representatives on a weekly basis to advocate for the organization's mission of alleviating global poverty
- Conducted in-depth research to stay abreast of the latest developments in global poverty, enriching journalistic insights
- Secured $500 in fundraising efforts to support the organization's initiatives
Customer Attendant and Social Media Manager
NERD Escape Rooms
09.2021 - Current
- Upheld a customer-centric approach by consistently delivering exceptional service with a positive attitude, contributing to our consistently high customer satisfaction ratings, nearly 5 stars on average
- Orchestrated comprehensive management of social media accounts, driving a nearly 22% growth in follower engagement
- Maintained open and constant communication with customers, ensuring a high-quality and personalized experience
- Leveraged graphic design software to create social media content, effectively connecting with and engaging the target audience
Student Intern
Marbles Kids Museum
08.2023 - 12.2023
- Assisted in organizing and executing various events, including fundraisers and community outreach programs, which helped enhance the organization's visibility and impact
- Acquired valuable skills in event coordination, project management, and effective communication through direct interactions with event participants and museum visitors
- Delivered an address as a panelist at a Resilience Symposium, providing insights from a student perspective to educators across North Carolina
- Gained experience in volunteer recruitment, training, and supervision, contributing to the growth of the organization's volunteer program and overall mission
Concession Attendant/Supervisor
Kannapolis Parks And Recreation
05.2019 - 01.2022
- Assumed a managerial role, leading the training and onboarding of new teams of employees
- Efficiently supervised a team of 6-8 employees during each shift, ensuring a smooth and productive workflow
- Exercised communication and interpersonal skills when interacting with customers, delivering outstanding service and building strong, positive relationships
- Maintained oversight of financial transactions, including the accurate counting and reconciliation of funds exceeding $3,000 across multiple locations and with various employees
- Demonstrated efficiency in serving customers to uphold our high customer satisfaction rating
Education
Bachelor of Arts - Communication, Public Relations
North Carolina State University
Raleigh, NC05.2024
Skills
- Strong Work Ethic
- Content Writing
- Campaign Strategy
- Teamwork
- Search Engine Optimization
- Style Guides
- Social Media Marketing
- Organization
- Brand Awareness
- Editing
Timeline
Writer/Journalist Intern
The Borgen Project
01.2024 - 04.2024
Student Intern
Marbles Kids Museum
08.2023 - 12.2023
Customer Attendant and Social Media Manager
NERD Escape Rooms
09.2021 - Current
Concession Attendant/Supervisor
Kannapolis Parks And Recreation
05.2019 - 01.2022
Bachelor of Arts - Communication, Public Relations
North Carolina State University
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