Katie Bauer
Buffalo
Summary
Dedicated Server with a proven track record in delivering high-quality service in dynamic restaurant settings. Demonstrates strong memorization skills and an ability to manage multiple tables, contributing to enhanced customer satisfaction and repeat patronage. Expertise in food and beverage pairings, complemented by effective problem-solving and teamwork capabilities. Committed to fostering positive customer experiences and maintaining high service standards.
Overview
15
15
years of professional experience
Work History
Direct Support Professional
OPWDD
West Seneca
08.2023 - 06.2024
- Facilitated daily tasks for clients by preparing meals, administering medications, and aiding with personal care.
- Accompanied or transported clients to appointments, errands and social activities.
- Documented current patient information to update vital signs, behaviors, and eating habits.
Restaurant Server
Amici Restaurant
Kenmore
06.2021 - 03.2022
- Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
- Communicated effectively with kitchen staff regarding order status updates.
- Adhered to established sanitation standards at all times while serving food or drinks.
Restaurant Server
Rizotto Italian Eatery & Sweetery
Williamsville
12.2019 - 06.2020
- Managed multiple tasks simultaneously while providing excellent customer service.
- Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
- Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
Restaurant Server
Panes Restaurant
North Tonawanda
11.2017 - 12.2019
- Maintained positive relationships with co-workers and customers alike through friendly communication.
- Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.
- Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
Restaurant Server
Thunder Falls Buffet
Niagara Falls
12.2016 - 09.2017
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Maintained consistent stock levels in server zones before, during, and after shifts.
Restaurant Server
Macgregor's Tap Room And Grill
Amherst
09.2014 - 08.2016
- Greeted and seated customers promptly, courteously, and professionally.
- Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
- Delivered beverages, appetizers, entrees, and desserts promptly.
House Cleaner
Maid to Perfection
Williamsville
01.2012 - 01.2015
- Maintained cleanliness of toilets, showers, bathtubs, sinks, and countertops.
- Delivered meticulous house cleaning services guided by precise standards and requirements.
- Interacted pleasantly with clients and guests when performing daily duties.
Salesperson
716 Services
Buffalo
09.2009 - 01.2015
- Developed and implemented strategies to meet sales quotas.
- Educated customers about products and services offered by the company.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Education
High School Diploma -
Riverside Institute Of Technology
Buffalo, NY06-2010
Skills
- Medication administration
- Personal care
- Client transportation
- Patient documentation
- Behavioral observation
- Daily Living Assistance
- Customer service
- Communication skills
- Time management
- Attention to detail
- Food safety
- Effective Sales Techniques
- Hospitality and accommodation
- Team collaboration
- Cleaning techniques
- Commercial and residential cleaning
References
References available upon request.
Timeline
Direct Support Professional
OPWDD
08.2023 - 06.2024
Restaurant Server
Amici Restaurant
06.2021 - 03.2022
Restaurant Server
Rizotto Italian Eatery & Sweetery
12.2019 - 06.2020
Restaurant Server
Panes Restaurant
11.2017 - 12.2019
Restaurant Server
Thunder Falls Buffet
12.2016 - 09.2017
Restaurant Server
Macgregor's Tap Room And Grill
09.2014 - 08.2016
House Cleaner
Maid to Perfection
01.2012 - 01.2015
Salesperson
716 Services
09.2009 - 01.2015
High School Diploma -
Riverside Institute Of Technology
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