Katie Bender
Philadelphia,PA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
Work History
Senior Director, Account Management
Art Guild Inc.
06.2022 - Current
- Dynamic and results-oriented Trade Show Account Manager successfully planning, executing, and optimizing trade show programs for diverse clients across various industries
- Proven track record of driving exceptional client satisfaction and exceeding performance targets through strategic planning, meticulous project management, and innovative problem-solving
- Skilled in building and nurturing strong client relationships, collaborating effectively with cross-functional teams, and managing budgets to deliver impactful trade show experiences that generate measurable ROI.
- Optimized project timelines by effectively delegating tasks and prioritizing workload among team members.
- Cultivated a culture of innovation by promoting creative thinking and encouraging employees to take calculated risks in pursuit of solutions.
- Boosted company reputation, consistently delivering high-quality products that exceeded customer expectations.
Senior Director, Project Management (Remote Position)
HUNGRY Marketplace Inc. | Virtual Xperiences
01.2020 - 06.2022
- Oversee new product launch initiatives by collaborating cross-functionally with interdepartmental teams, including operations, accounting, sales, and product development
- Administer all accounts receivables and payables, as well as steer implementation of best practices across all departments of multi-million-dollar company with operations in Washington DC, Boston, Philadelphia, Los Angeles, Atlanta, Nashville, and Austin
- Develop and deliver project reports to senior leadership team to communicate project milestones, deliverables, risks, and issues
- Lead, train, and mentor team members for completing and delivering multiple parallel projects within strict time constraints, while delegating assignments, reviewing performance, and recognizing/rewarding top-performers
- Supervise team of 12 sales representatives and assist with creating marketing materials for virtual products and events
- Identify, meet, and exceed clients’ needs and expectations for each Xperience while ensuring completion of all necessary documents.
Director of Corporate Sales
HUNGRY Marketplace Inc.
03.2019 - 01.2020
- Planned, developed, and directed execution of effective sales, marketing, and customer service strategies for startup business focused on providing exceptional business and event catering services to clients through exclusive network of top local chefs
- Crafted proposals and closed deals to accomplish set performance goals, as well as updated orders in CRM to track sales activities and goals
- Ensured delivery of superior customer service to existing and prospective clients through calls, emails, and in-person visits to receive feedback.
Sales & Marketing Associate
Bozzuto Management
01.2016 - 03.2019
Education
Bachelor of Science in Hotel, Restaurant, & Institutional Management -
University of Delaware
Skills
- Project Management
- Marketing Campaigns & Programs
- Strategic Analysis & Planning
- Team Training & Management
- Digital & Social Media Marketing
- Quality Assurance & Control
- Cross-Functional Collaboration
- Customer Service & Relationships
- CRM & Marketing Tools
- Microsoft Office
- Adobe Acrobat
- Collaborative Leadership
- Team Management
- Pipeline Development
Timeline
Senior Director, Account Management
Art Guild Inc.
06.2022 - Current
Senior Director, Project Management (Remote Position)
HUNGRY Marketplace Inc. | Virtual Xperiences
01.2020 - 06.2022
Director of Corporate Sales
HUNGRY Marketplace Inc.
03.2019 - 01.2020
Sales & Marketing Associate
Bozzuto Management
01.2016 - 03.2019
Bachelor of Science in Hotel, Restaurant, & Institutional Management -
University of Delaware
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