Katie Erinn Bernstein

Account Executive I Feb 2017 - Present I New York, NY

• Number 2 sales person nationally for midmarket net new sales for 2020, carrying a 1.2 million dollar annual quota
• Closed 42 deals in 2020 sales year, average deal size was 28k
• Heavy prospecting and identifying new sales opportunities for a designated territory, closed 9 net new deals, 290 assigned prospects
• Cultivate and manage professional relationships with prospects and existing clients at the senior level of ownership and C-suite
• Responsible for sales forecasts and updating accounts to support revenue growth, established a strong pipeline, added 3.4 million in 2020 sales year
• Identify client needs by introducing and up-selling Yardi ancillary tools/products to increase client revenue opportunities
• Quick learner, responsible for selling 65 products, selling to both residential and commercial vertical's, each with 6 suites of products and Investment Management

Account Manager I Jun 2016 - Feb 2017 I Dallas, TX

• Implemented the Yardi suite of products by assisting clients with systems implementation, training and technical support
• Assisted clients with the creation of electronic workflows to match their leasing processes
• Researched, analyzed and resolved software Issues
• Supported software product customization based on client requirements
• Worked on a regular basis with Yardi internal resource teams that include: training, conversion, sales and development

Trainer I Aug 2015 - Jun 2016 I Dallas, TX

• Responsible for training and supporting clients in workshops, onsite, at conferences, webinars and via phone
• Worked with subject matter experts to develop training materials and content

• Provided regular and consistent feedback to the Leasing Teams with regards to phone and onsite tour performance, via phone, video conference, virtual role playing, and in person role-playing
• Tracked and assisted in setting weekly leasing goals for each property Leasing Team

• Tracked sales production and developed training, sales benchmarks, goals and objectives
• Authored the companies sales training curriculum "The Monarch Playbook"
• Wrote company SOPs for leasing and marketing
• Scheduled bi-monthly site visits to make sure proper marketing, leasing, and training needs were met
• Point of contact for company CRM implementation
• Developed marketing plans for new acquisitions

• Planned and executed on-site marketing and advertising directives
• Organized and promoted community events
• Mentored and trained the leasing staff
• Managed the entire leasing process with acute attention to detail on binding legal contracts

• Established relationships with local businesses for recommendations to ensure guest satisfaction
• Utilized suggestive selling techniques to sell rooms and to promote all services of the hotel
• Registered arriving guests and assigned rooms

• Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
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• Implemented successful improvements to [Function], [Function] and [Function].
• Oversaw yearly budget of more than $[Amount].