Katie Blair
Louisville,KY
Summary
Highly motivated employee seeking a challenging role in a reputable organization to leverage skills and contribute to company success. Expertise in problem-solving and collaboration, with a strong commitment to continuous learning and growth within the industry.
Overview
5
5
years of professional experience
Work History
Business Associate
Kid's Dentistree
Louisville, KY
05.2024 - Current
- Explain dental services and payment plans to help patients make informed decisions.
- Checked patients in and out, verified insurance and collected co-pays to keep business administrative and financial records current.
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
- Provided exceptional customer service by addressing patient concerns promptly and professionally.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
Part Time Supervisor
United Parcel Service, UPS
Louisville, KY
10.2021 - 05.2024
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Developed strategies to improve team performance and productivity.
- Trained new employees on company policies and procedures.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
Package Handler
United Parcel Service, UPS
Louisville, KY
08.2020 - 10.2021
- Maintained clean and organized work area, adhering to safety standards.
- Sorted packages to appropriate slide, line or belt for final distribution.
- Scanned and sorted incoming packages by destination and priority, maintaining accuracy.
- Sealed and labeled shipments adhering to company standards and protocols.
Crew Member
Kroger
Louisville, KY
05.2020 - 08.2020
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained orderly appearance of checkout area; restocked supplies as needed.
- Welcomed customers, offering assistance to help find store items.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
Education
High School Diploma -
Mercy Academy High School
Louisville, KY05-2020
Some College (No Degree) - Dental Hygiene
University of Louisville
Louisville, KYSome College (No Degree) - Exercise Science
Bellarmine University
Louisville, KYSkills
- Effective written and verbal communication skills
- Ability to work with a team
- Demonstrates leadership skills
- Relationship building
- First Aid/CPR
Affiliations
- 2020-2022 Member of Bellarmine University Pre-Physical Therapy Society
- 2024 Member of University of Louisville Pre-Dental Society
Accomplishments
American Heart Association Basic Life Support (CPR and AED) Program 9/27/2024-9/27/2026
Univeristy of Louisville Pre-Dental Society Gold member
University of Louisville Deans List (Fall 2022)
Timeline
Business Associate
Kid's Dentistree
05.2024 - Current
Part Time Supervisor
United Parcel Service, UPS
10.2021 - 05.2024
Package Handler
United Parcel Service, UPS
08.2020 - 10.2021
Crew Member
Kroger
05.2020 - 08.2020
High School Diploma -
Mercy Academy High School
Some College (No Degree) - Dental Hygiene
University of Louisville
Some College (No Degree) - Exercise Science
Bellarmine University
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