Katie Bondy
Oklahoma City
Summary
Organized and dependable team player successful at managing multiple priorities with a positive attitude. Quick learner skilled in assessing and analyzing needs and connecting people with resources to complete projects and meet goals efficiently.
Overview
5
5
years of professional experience
Work History
Admissions Advisor II
Orbis Education
05.2023 - Current
- Manage a pipeline of ~200 students in various stages of progression towards matriculation goals.
- Increase enrollment numbers per trimester to grow account revenue.
- Provide ongoing support to prospective students through regular check-ins and progress meetings, contributing to higher admission and retention rates.
- Enhance overall student satisfaction by providing exceptional customer service and guidance throughout the admissions process.
Tasting Room Host
White Rose Estate
07.2022 - 05.2023
- Fostered a welcoming environment by providing customer service, hospitality, and knowledge of products to guests.
- Managed email and phone communications and support administration of wine club memberships and sales.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Hospital Chaplain
Henry Ford Allegiance Health
08.2020 - 09.2021
- Provided interfaith spiritual care in a clinical environment to diverse populations of patients, families, and employees during the COVID-19 pandemic.
- Managed a high volume of cases handling sensitive information using Epic Systems software.
- Coordinated payroll procedures and various complex support projects within the hospital system.
Chaplain Intern
Henry Ford Allegiance Health
08.2019 - 12.2019
- Assisted individuals in crisis by providing compassionate emotional and spiritual support.
- Provided grief counseling for bereaved families, facilitating the healing process after loss.
Education
Master of Divinity - Chaplaincy
Portland Seminary
Tigard, OR05.2020
Bachelor of Arts - Psychology
University of Texas
Austin, TX12.2014
Skills
- Excellent communication
- Fast learner
- Detail-oriented
- Self-driven
- Flexible and adaptable
- People person
- Active listener
- Microsoft Office
- Salesforce/Microsoft Dynamics
Interests
As an avid reader, I can usually be found with a science fiction/fantasy book on hand- I am drawn to stories (and organizations) that aim to push past and redefine what is possible. Newly relocated to OKC from the PNW, I am eager to enjoy all that my local community has to offer- particularly great food, hot artisanal coffee, and cold craft beer.
Timeline
Admissions Advisor II
Orbis Education
05.2023 - Current
Tasting Room Host
White Rose Estate
07.2022 - 05.2023
Hospital Chaplain
Henry Ford Allegiance Health
08.2020 - 09.2021
Chaplain Intern
Henry Ford Allegiance Health
08.2019 - 12.2019
Master of Divinity - Chaplaincy
Portland Seminary
Bachelor of Arts - Psychology
University of Texas
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