Katie Bowser
Kettle Falls,WA
Summary
Efficient and detail-oriented professional with experience in behavioral health and customer service. Skilled in report documentation and managing multiple tasks, ensuring effective communication and crisis resolution. Seeking to leverage strengths to enhance patient care and operational efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
NEW Alliance Behavioral Health
Colville, Washington
03.2025 - Current
- Observed patients' behaviors during recreational activities and outings.
- Assisted in coordinating transportation for appointments outside the facility when necessary.
- Responded promptly to any emergency situations that may arise within the facility.
- Completed patient reports daily and submitted to management for evaluation.
- Completed daily client rounds and tracked client movements.
- Recorded patients' health metrics using thermometers or blood pressure gauges.
Service Advisor
Country Chevrolet
Colville, Washington
05.2023 - 02.2025
- Developed and maintained strong relationships with customers to ensure repeat business.
- Resolved customer complaints in an efficient and courteous manner.
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
- Assisted with scheduling appointments for service work to be performed on vehicles.
Operator
Columbia Cedar
Colville, Washington
03.2020 - 05.2023
- Assisted in the setup of production lines according to customer specifications.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Monitored and adjusted machine operations as needed for quality assurance.
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Maintained records relating to product output numbers, scrap rate analysis, downtime reports.
- Inspected finished products to verify conformity to quality standards.
- Maintained production and quality documentation.
- Learned and followed safety and emergency procedures.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Used hand trucks and forklifts to unload, load and transport items.
- Used daily system logs to document production information, discussing issues with management.
- Separated products according to weight, grade and size of material to produce final product.
Education
GED -
Spokane Community College
Colville, WA01-2025
Skills
- Patient observation
- Crisis intervention
- Health metrics recording
- Report documentation
- Team collaboration
- De-escalation strategies
- Trauma-informed care
Certification
- Agency Affiliated Counselor
- EDGE Certified
- MOAB Certified
- CPR/AED Certified
- Food Handlers Permit
Timeline
Behavioral Health Technician
NEW Alliance Behavioral Health
03.2025 - Current
Service Advisor
Country Chevrolet
05.2023 - 02.2025
Operator
Columbia Cedar
03.2020 - 05.2023
GED -
Spokane Community College
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