Summary
Overview
Work History
Education
Skills
Timeline
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Katie Boyington

Daphne,AL

Summary

  • Experienced upper management financial services professional with 10 years of demonstrated leadership, management skills, employee development and training, and sales. Strong professional with years of giving precise analyses, recommendations, and plans of action to help achieve organizational goals and results. AREAS OF EXPERTISE INCLUDE:
  • Microsoft Office
  • Account Management/Negotiation
  • Loans/ Loan Servicing
  • Credit Analysis
  • Contact Negotiation
  • Business Development
  • Marketing
  • Budget Preparation/Compliance
  • SBA
  • Team Building
  • Underwriting
  • New Business Development

Overview

10
10
years of professional experience

Work History

Regional Vice President

REPUBLIC FINANCE
Mobile, AL
02.2017 - 04.2021
  • Oversee day-to-day regional operations, while providing leadership and management to 9 offices and over $50 million worth of account with an average delinquency of under 9%
  • Responsible for achieving regional budget goals and objectives while also being the main point of contact regarding complex loan operations and customer servicing issues
  • Analyzes numerous managerial reports to identify and monitor trends and anomalies regarding profit, compliance, and delinquency while also implementing new business operations systems based on the analysis
  • Works with Audit Department and other corporate personnel to ensure compliance in the field with company policy and standards, State and Federal regulations, and internal and external auditors
  • Works with Senior Vice President and Senior Management Team to identify and implement corporate initiatives as well as assess risks, develop annual budgets, identify problem areas, and developing strategies to drive desired results
  • Responsible for all Human Resource management in the region to ensure compliance with corporate values and standards of quality via final approval of all hires, oversight of evaluations, and progressive discipline
  • Responsible for identifying and developing high-potential candidates for Branch Manager roles and other promotions within the company, while also coaching, training, and motivating employees through the region resulting in multiple offices receiving both state and national awards and recognition based on performance and customer service
  • 2017 – Office of the Year, 2019 - #1 and #3 ranked offices in the state, 2020 - #1 and #3 ranked offices in the state, total of 6 offices ranked in the top 10 nationally

Branch Manager

REPUBLIC FINANCE
Mobile, AL
05.2013 - 02.2017
  • Took a proactive approach to business development and growth of loan portfolio, while overseeing and administering the operational budget with full P&L responsibility, established business plan with sales, productivity goals, and other strategies for the branch
  • Organized business development and growth of loan portfolio which included demonstrating professional sales skills and customer service and interviewing prospective loan customers and accepted applications for all consumer loan types
  • Approved or denied consumer loans within established credit lines, also acted as a loan underwriting officer within lending authority limits, and recommended credit decisions on loans over assigned credit limits to the appropriate level of management
  • Ensured that all loan applications, both approved and rejected, were acted on and actively worked on through final action which included income verification, employment verification, etc
  • Performed personnel management functions including, recruiting, hiring qualified staff, establishing productivity and sales goals for branch staff, providing feedback, and staff motivation
  • 2015 – Office of the Year, 2016 – Office of the Year

Assistant Manager

REPUBLIC FINANCE
Mobile, AL
09.2011 - 05.2013
  • Provided operational and administrative leadership for the branch team
  • Supported Branch Manager in achieving business plan and sales goals by ensuring outstanding operational and administrative control, and service delivery
  • Controlled entire loan processing cycle which included promoting and selling products and services, evaluating loan applications, performing risk analysis and underwriting, making credit decisions, and administering loan closings
  • Assisted in minimizing loan losses; responsible for all aspects of past due account management, collection on delinquent accounts, and finding alternatives to delinquency
  • Responsible for being a loan underwriting officer which included approving or denying consumer loans within lending authority limits and recommending credit decisions on loans greater than assigned credit limits to the appropriate level of management.

Assistant Vice President / Branch Manager IV

Regions
Mobile, AL
07.2021
  • Led, coached, mentored 7 branch associates, and continually evaluated our operational efficiency
  • Maintained interdepartmental relationships with Line of Business partners when additional complex financial goals and needs are recognized
  • Innate ability to process new information and disseminate to the team and customer to ensure a flawless customer experience during new products of services implementation
  • Excellent ability to clearly communicate up and down the corporate channels
  • Conducts outside sales efforts commensurate with market opportunity to generate new business clients while also maintaining and expanding existing consumer and business banking relationships
  • Educates associates, customers, and surrounding community about best practices to achieve and maintain financial wellness in addition to emerging bank technology and digital solutions such as mobile, online and ATM offerings, all designed to make banking easier
  • Provides consistent and timely coaching and guidance to associates to assist with strengthening their product knowledge and identifying customer needs
  • Ensures a consistent optimal customer experience, including handling customer’s transactional needs as needed
  • This may include sharing responsibility for greeting customers and processing transactions to ensure customers bank when, where, and how they want
  • Manages recruiting and selection process for assigned branch
  • Took an underachieving branch and transformed it to a high performing branch
  • Chairman’s Club 2023

Education

Bachelor of Business Administration - BBA, Marketing -

The University of Louisiana at Monroe
Monroe, LA
01.2010

EDGE Leadership I & II - Mercer University
Macon, GA

Skills

  • Microsoft Office
  • Account Management/Negotiation
  • Loans/Loan Servicing
  • Credit Analysis
  • Contact Negotiation
  • Business Development
  • Marketing
  • Budget Preparation/Compliance
  • SBA
  • Team Building
  • Underwriting
  • New Business Development

Timeline

Assistant Vice President / Branch Manager IV

Regions
07.2021

Regional Vice President

REPUBLIC FINANCE
02.2017 - 04.2021

Branch Manager

REPUBLIC FINANCE
05.2013 - 02.2017

Assistant Manager

REPUBLIC FINANCE
09.2011 - 05.2013

Bachelor of Business Administration - BBA, Marketing -

The University of Louisiana at Monroe

EDGE Leadership I & II - Mercer University

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Katie Boyington