Personable and reliable with keen understanding of patient care and communication. Knowledge of venipuncture techniques and specimen handling, coupled with strong attention to detail. Committed to ensuring patient comfort and accuracy in all tasks.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Surgical Assistant
Premier Oral Surgery
Stratford, CT
08.2023 - 09.2024
Provided compassionate care to patients throughout their surgical experience, easing anxiety and ensuring comfort.
Kept views unobstructed by retracting, sponging, and suctioning surgical sites.
Data Entry
Kumon Learning Center
New Haven, CT
10.2022 - 07.2023
Maintained accurate employee records through diligent data entry and organization of personnel files.
Maintained accurate data entry for purchase orders, ensuring clear communication between departments.
Call Center Representative
European Wax Center
Milford, CT
05.2021 - 03.2022
Managed high call volumes while providing exceptional customer support and maintaining professional composure.
Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
Education
Certificate Of Technical Studies - Phlebotomy
Training Direct
Bridgeport, CT
01.2025
High School Diploma -
Bunnell High School
Stratford, CT
05.2017
Skills
Venipuncture
Order of draw
Patient care
Specimen handling
HIPAA compliance
Data entry
Certification
Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).