Katie Braddy
Colonial Heights,VA
Summary
Accomplished Sr. Sales Associate at Duck Donuts, adept in customer service and POS system operation, consistently exceeded sales objectives to drive growth. Leveraged teamwork and problem-solving skills to mentor associates and enhance sales strategies, demonstrating a results-driven approach and a commitment to excellence.
Overview
3
3
years of professional experience
Work History
Sr. Sales Associate
Duck Donuts
Corolla, NC
02.2024 - 09.2024
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Trained, coached, and mentored new sales associates for maximum performance.
- Cultivated a positive work environment that fostered collaboration among team members while also encouraging individual achievement goals.
- Analyzed sales performance data to identify areas of opportunity and develop targeted strategies for improvement.
Restaurant Hostess
Bonzer Shack
Kill Devil Hills, NC
03.2023 - 03.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Retail Sales Associate
Aerie By American Eagle
Nags Head, NC
09.2022 - 06.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Restaurant Team Member
Crumbl Cookies
Kitty Hawk, NC
05.2021 - 11.2022
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Education
High School Diploma - Creative Writing
First Flight High School
Kill Devil Hills, NC06.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Reliable and punctual
- Goal-Oriented
- Cash Handling
- Verbal/written communication
- POS System Operation
- Merchandising knowledge
- Upselling
Timeline
Sr. Sales Associate
Duck Donuts
02.2024 - 09.2024
Restaurant Hostess
Bonzer Shack
03.2023 - 03.2024
Retail Sales Associate
Aerie By American Eagle
09.2022 - 06.2023
Restaurant Team Member
Crumbl Cookies
05.2021 - 11.2022
High School Diploma - Creative Writing
First Flight High School