KATIE BRICKMAN
Oklahoma City,OK
Summary
Detail-oriented and creative events professional bringing more than 3 years' expertise in public and private event planning. Accomplished in organizing memorable experiences to accurately reflect clients' vision, while providing excellent customer service throughout the process. Successful in tracking trends, managing event logistics, and maintaining relationships with other event and hospitality professionals.
Overview
4
4
years of professional experience
Work History
Convention Services Manager
Visit OKC, Greater Oklahoma City Chamber
11.2021 - Current
- Provided services for over 50 conferences, trade shows, and sporting events, consistently maintaining a customer satisfaction rate of 97% or higher
- Acted as a liaison between clients and hotels, convention centers, and off-site venues to secure appropriate event spaces
- Organized more than 20 client site visits, arranging flights, transportation, hotel accommodations, and comprehensive site visit tours
- Successfully planned 2 annual awards ceremonies for the organization, coordinating venue selection, catering, decor, and run-of-show
- Coordinated multiple internal staff outings, Holiday parties, and annual End of Year celebration
- Arranged vendors, security, volunteers, and necessary permits to meet unique requirements of each group
- Collaborated with internal marketing and communications team to help clients produce brochures, signage, and event-specific materials for optimum effect
- Demonstrated a commitment to professional development by attending local and national industry events.
Inside Sales Representative
Paycom
04.2021 - 10.2021
- Responded promptly and professionally to customer inquiries to maintain customer satisfaction
- Utilized both digital and telephone channels to generate sales leads
- Negotiated prices, terms of sale, and service agreements to close transactions
- Assisted in implementing new clients to ensure a successful and seamless transition.
Event Rental Manager
Myriad Gardens Foundation
08.2020 - 04.2021
- Managed booking and executing over 250 private and public events totaling over $300,000 in booking sales
- Updated and maintained rental agreement proposals, contracts, and documents
- Served as a key point of contact for potential renters, providing comprehensive information on Myriad Gardens rates, space availability, policies, and procedures
- Planned all event logistics, both for outside event renters and internal staff
- Led weekly meetings with facilities staff to distribute work orders and layouts for upcoming events
- Maintained relationships with various local vendors to aid renters in creating events that met their specific needs
- Oversaw budgeting process for 2 fiscal years
Event Rental Coordinator
Myriad Gardens Foundation
04.2019 - 08.2020
- Assisted in booking and executing all private and public events to be held at the Myriad Gardens
- Conducted on-site tours of all venue spaces at the Myriad Gardens and created contracts for renters
- Worked closely with clients to understand wants, needs, personal taste and budget
- Assisted with managing rentals sections of the Myriad Gardens website and Instagram account.
Education
Bachelor of Arts - Communication, Enterprise Studies
University Of Oklahoma
Norman, OK12.2018
Skills
- Customer service
- Event management & marketing
- Corporate communications
- Problem-solving
- Contracts and compliance
- Staff and event coordination
Timeline
Convention Services Manager
Visit OKC, Greater Oklahoma City Chamber
11.2021 - Current
Inside Sales Representative
Paycom
04.2021 - 10.2021
Event Rental Manager
Myriad Gardens Foundation
08.2020 - 04.2021
Event Rental Coordinator
Myriad Gardens Foundation
04.2019 - 08.2020
Bachelor of Arts - Communication, Enterprise Studies
University Of Oklahoma
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