Katie Brinkerhoff
Clinton,USA
Summary
Compassionate Recovery Support Specialist known for high productivity and efficient task completion. Expertise in empathy, active listening, and communication, ensuring effective support and guidance for those on the path to recovery.
Overview
18
18
years of professional experience
Work History
Recovery Specialist
New England Recovery Center
11.2021 - Current
- Dispensed medications four times daily for 25 residents, quickly and efficiently.
- Managed the daily activities for clients
- Provided support to individuals in recovery from substance abuse and other mental health issues.
- Provided crisis intervention support during high-stress situations for clients.
- Participated in training workshops to enhance knowledge of recovery practices
Waitress
Kith and Kin
04.2022 - 07.2024
- Served food and beverages promptly with focused attention to customer needs.
- Trained and evaluated new employees
- Maintained inventory by checking stock levels and ordering food and beverages from distributors,
Bartender/Cook
Finnegans Pub
03.2018 - 03.2022
- Customer service, made cocktails, served guests, managed food orders, created weekly specials menu, food preparation, maintained refrigerator temperature logs, grill station, fry station, inventory
- Expert food preparation knowledge and skills including grill station, fry station and cold prep.
Manager/Bartender/Server
Horeshoe Pub
10.2017 - 01.2018
- Assisted in daily operations such as inventory management as well scheduling, menu planning and 80+ beers on tap.
- Customer service, including guest experience, guest complaints, employee training, and functions.
General Manager
Cafe 641
06.2015 - 10.2017
- Responsible for all aspects of business, including training, inventory, function/ catering coordination, menu planning/pricing, cost control, marketing, ordering, human resources, community development, controlling costs, food preparation, scheduling, and customer satisfaction.
Server
Wasabi
04.2012 - 01.2017
- Helped create and build customer service experience, waitressing, stocking, training new employees
- Worked with POS system to place orders and manage bills.
Counter Help
KENNEDY’S MARKET
01.2008 - 01.2011
- Responsible for presentation of deli cases and steam table hot food items, training of new employees, catering, sandwich making, slicing deli meats, customer service, register, planning of daily sandwich special menu, inventory, food preparation, cutting of meat, chicken and fish.
Education
Certified Peer Recovery Coach -
Peer Recovery Coach Academy
Plymouth, MA01.2024
Bachelor's Degree -
Johnson and Wales University
Providence, RI01.2015
High School - Culinary Arts
Assabet Valley Regional Technical High School
Marlboro, MA01.2011
Skills
- Verbal and interpersonal communication
- Teamwork and collaboration
- Empathy and compassion
- Problem solving and critical thinking
- Knowledge of substance use disorder and mental health
- Friendly, positive, outgoing attitude
- Crisis intervention, conflict resolution
- MS 365, Mac OS, Android
- Inventory management
References
- Alexis Grey, (978) 855-5956
- Sara Donaldson, (617) 755-2853
- Pam Agnew, (508) 663-9420
- John Zompetti, (508) 259-9915
Timeline
Waitress
Kith and Kin
04.2022 - 07.2024
Recovery Specialist
New England Recovery Center
11.2021 - Current
Bartender/Cook
Finnegans Pub
03.2018 - 03.2022
Manager/Bartender/Server
Horeshoe Pub
10.2017 - 01.2018
General Manager
Cafe 641
06.2015 - 10.2017
Server
Wasabi
04.2012 - 01.2017
Counter Help
KENNEDY’S MARKET
01.2008 - 01.2011
Bachelor's Degree -
Johnson and Wales University
High School - Culinary Arts
Assabet Valley Regional Technical High School
Certified Peer Recovery Coach -
Peer Recovery Coach Academy
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