Katie Buganski
Woodbine
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
26
26
years of professional experience
Work History
Assistant Manager
Sturdy Savings Bank
Ocean City
05.2003 - Current
- Coordinated daily branch operations to ensure efficient service delivery.
- Assisted in training and mentoring new staff on banking procedures.
- Managed customer inquiries and resolved issues promptly and effectively.
Teller
Sun National Bank
Seville
04.2000 - 05.2003
- Processed customer transactions efficiently and accurately.
- Provided exceptional customer service to enhance client relationships.
- Assisted customers with account inquiries and banking products.
Education
Ocean City High School
Ocean City, NJSkills
- Operations coordination
- Team leadership
- Customer relationship management
- Banking regulations
- Cash handling
- Issue resolution
- Effective communication
- Problem solving
- Decision making
- Conflict resolution
- Time management
- Critical thinking
- Product and service sales
- Business development
- Team motivation techniques
- Goal setting
- Orientation and training
- Performance reviewing
- Performance evaluation
- Problem-solving
- Policy enforcement
- Team building
- Task delegation
- Operations management
- Compliance
- Staff supervision
Timeline
Assistant Manager
Sturdy Savings Bank
05.2003 - Current
Teller
Sun National Bank
04.2000 - 05.2003
Ocean City High School