Summary
Overview
Work History
Education
Skills
Timeline
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Katie Campbell

Lumberton,MS

Summary

Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

Overview

16
16
years of professional experience

Work History

Photographer

Self Employed
03.2008 - Current
  • Offered image proofs to help clients choose best photos from shoot.
  • Networked at industry events to form lasting professional connections leading to new opportunities.
  • Enhanced client satisfaction through exceptional editing skills, resulting in repeat business and referrals.
  • Managed and organized photo database using consistent naming conventions and key-wording for search optimization.
  • Continuously improved technical skills by purchasing and enrolling in online classes.
  • Implemented effective marketing strategies such as social media promotions and advertisements which resulted in an increase in client bookings.
  • Planned and prepared for on-location and mobile studio shoots.
  • Selected and set up appropriate props, backdrops, and lighting.
  • Optimized workflow efficiency by implementing photo editing software tools like Lightroom and Photoshop.
  • Mentored aspiring photographers through workshops and one-on-one training sessions, sharing valuable knowledge and experience.
  • Collaborated with other photographers and videographers to capture special events.
  • Delivered high-quality images under tight deadlines, demonstrating strong time management skills.

Team Lead - Front End

Academy Sports + Outdoors
08.2018 - 08.2019
  • Maintained database systems to track and analyze operational data.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Coached team members in techniques necessary to complete job tasks.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
  • Conducted regular inventory checks on point-of-sale materials, ensuring availability of necessary supplies for smooth functioning of the cashier area.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Reduced cash discrepancies by consistently monitoring cash registers and conducting periodic audits.
  • Managed daily cash deposits, ensuring accuracy and timely submission to the bank.

Customer Service Cashier

Academy Sports Outdoors
07.2016 - 06.2018
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Learned duties for various positions and provided backup at key times.
  • Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Streamlined the checkout process for faster service and improved customer experience.
  • Utilized various software applications to process customer orders.
  • Answered product questions using knowledge of sales and store promotions.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Offered additional services such as loyalty programs or special promotions to enhance customer engagement.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Operated cash register to record transactions accurately and efficiently.


Education

No Degree - Pre-Medicine

William Carey University
Hattiesburg, MS
05.2014

Bachelor of Arts - Music Education

University of Southern Mississippi
Hattiesburg, MS
05.2011

No Degree - Music Education

Mississippi Gulf Coast Community College
Perkinston, MS
05.2007

High School Diploma -

Lumberton High School
Lumberton, MS
05.2005

Skills

  • Payment Processing
  • Lightroom and Photoshop editing software understanding
  • Photo Shoots
  • Digital enhancements
  • Marketing and Branding
  • Social Media Promotion
  • Team Training
  • POS System Troubleshooting
  • Cash handling and management
  • Punctual and Reliable
  • Interpersonal Relations
  • Staff Training

Timeline

Team Lead - Front End

Academy Sports + Outdoors
08.2018 - 08.2019

Customer Service Cashier

Academy Sports Outdoors
07.2016 - 06.2018

Photographer

Self Employed
03.2008 - Current

No Degree - Pre-Medicine

William Carey University

Bachelor of Arts - Music Education

University of Southern Mississippi

No Degree - Music Education

Mississippi Gulf Coast Community College

High School Diploma -

Lumberton High School

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Katie Campbell