Qualified Office Manager with strong background in managing office operations and enhancing administrative efficiency. Proven ability to streamline processes and improve productivity through effective leadership. Demonstrated proficiency in team coordination and problem-solving in fast-paced environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Office Manager
WMA Landscape Construction, Inc.
12.2020 - Current
PAYROLL
Weekly payroll and Bi-Weekly Payroll
Certified Payroll Reporting
Federal and State Tax Reporting and payments
Assisting Estimating with Prevailing Wage Questions
Insurance Benefit Management
Vacation & Sick Time Management
Reporting Union hours and payment
Reporting Workers Comp Insurance
Union Audits
401K Payments
HR/INSURANCE
Creating updated IIPs
Creating and Updating Employee Handbooks as needed
Workers Comp Claims
Insurance Claims
Insurance Renewal processing
Insurance Audit processing
Health/Dental Insurance payments
Monitoring State and Federal Law/Regulation Updates
Certifying in Required Harassment training
Ensuring Federal Labor Posters are up to date and posted properly
ACCOUNTS RECEIVABLE
Billings
Creating Schedule of Values & Budgets
Collections
Joint Check posting
Monthly Maintenance Billings
Extra Billings/ CCO Billings
Job Costing meetings & cost verifications
Created Cost Code System
Reconciling Billings against Contract totals
Adding Change Orders to Contracts
Tracking Change Orders and updating lists per project
ACCOUNTS PAYABLE
Bill Payments
Managing Monthly Charges (ACH and Auto-Drafts)
Entering Invoices
Verifying Costs against Budgets
ADMINISTRATIVE DUTIES
Creating Processes Binders for AP & Daily Logs
DIR License Renewal and Compliance- Yearly
Updates to CSLB and renewals
Office Building issues
Scheduling Meetings
Monitoring Safety Apparel and Supplies New Equipment Files
SAFETY
Safety updates as needed
Safety Certifications
Replying to Safety concerns & notifying proper employees
CONTRACT ADMIN
Updating Active Job List
Setting up new project in Quickbooks
Creating Files (Job & Certified Payroll if required)
General Liability, Auto, Workers compensation insurance and renewals.
Pre-Lien notices and filings
Operating Engineers monthly reporting and payments for union employees
Business licenses and tax filings
Accounts Payable
Accounts Receivable
Collections -as needed
Bank reconciliations
Daily remote deposits
Daily cash balances and cash management
Weekly reporting of sales
Journal Entries
Process contracts as they are received
Budget management with Project Engineers
Human Resource Manager
California HomePro Inc.
03.2012 - 07.2014
Payroll, 941, 940 and CA EDD payments and reports
Processing of all wage garnishments, employment verifications and income verification
Developed Administrative department
Reconciled bank accounts and credit card statements monthly
Developed techniques for building successful departments
Filed mechanics liens
Held sensitivity training meetings
Researched and evaluated management practices, training and development programs, leadership principles and employee relations in human resources department
Developed and implemented annual business plans and website sales
Acted as liaison between employees and management
Analyzed and resolved personnel grievances
Maximized revenues through efficient staffing, labor cost controls, and promotions
Managed Sales, Marketing, Operations and Administrative staff
Completed all background checks for new employees
Education
High School Diploma -
Los Gatos High School
Los Gatos
01-1997
Skills
QuickBooks Enterprise
MS Office, MS Word, Excel, PowerPoint, Outlook
Payroll processing
Certified payroll reporting
Federal and State tax compliance
Insurance benefit management
Union reporting
Workers' compensation claims
HR policy development
Accounts payable management
Accounts receivable management
Safety compliance monitoring
Monthly financial reporting
Office management
Payroll and budgeting
Accomplishments
Streamlined workflow by consolidating lengthy processes and redundant documentation which resulted in more effective and timely completion of Job Costing.
Achieved production increase by introducing Crewtracks for Time Management.
Received OSHA Golden Gate Safety Certificate for Outstanding Safety Procedures.