Katie Castle

• Managed up to 50 open positions at any given time while prioritizing filling urgently needed positions first.
• Collaborated with various departments to define job qualifications.
• Streamlined the hiring process by collaborating with department managers to develop accurate job descriptions and requirements.
• Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
• Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
• Networked at corporate events to find potential employees.
• Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
• Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
• Advised managers on best practices to maintain compliance with applicable laws.
• Coordinated schedules to arrange management interviews with applicants.
• Organized and maintained up-to-date paperwork and files on current and past candidates using high attention to detail.

• Restocked and organized apparel to maintain a clean and orderly shopping environment.
• Educated customers on apparel fabrics and styles to help them find a product to fit their needs.
• Worked on the POS system to quickly check customers out during busier hours.

• Scanned and uploaded physical WSU library archives into large Excel spreadsheets.
• Collaborated with coworkers to produce accurate and efficient results.
• Helped anyone who came through the door as the first point of contact.

• Problem solved during high stress situations to help provide the best customer service possible.
• Formed and maintained relationships with members to anticipate needs and provide excellent customer service.
• Set up and took down tournaments for up to 450 guests while maintaining high attention to detail.
• Maintained and prepared golf carts for use by members and guests.

• Worked in a dynamic, high-speed environment.
• Created handcrafted beverages for customers.
• Worked efficiently to provide customers with their food and beverage items in a timely manner.
• Took orders and worked on the POS system.

• Maintained a clean and organized retail environment.
• Stayed up to date on ongoing and temporary promotions.
• Maintained knowledge on the Old Navy rewards card and encouraged customers to apply.