- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Road Trips
- Adventure Travel
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Mindfulness Practices
- Gardening
- Reading
- Animal Care
- Cooking for friends and family gatherings
- Personal Development and Self-Improvement
Katie Chandler
Macon
Summary
I am an organized and detail-oriented administrative professional with experience in customer service, medical office administration, front desk operations, and record management. I am skilled at coordinating schedules, maintaining accurate documentation, communicating professionally with clients, and managing multiple priorities in fast-paced environments. Comfortable working independently in remote settings while providing exceptional service with a positive, solutions-focused attitude. I am currently pursuing a Phlebotomy Certificate through Middle Georgia State University, demonstrating strong self-motivation, adaptability, and commitment to continuous learning.
Overview
8
8
years of professional experience
Work History
Co-Lead Preschool Teacher
Bayshore Early Education
Niceville, FL
07.2025 - 05.2026
- Developed and implemented engaging lesson plans that fostered early childhood development.
- Collaborated with staff to create a nurturing and inclusive classroom environment.
- Assessed children's developmental milestones and tailored activities accordingly.
- Mentored junior teachers on best practices in early childhood education.
- Built positive relationships with families through consistent communication.
- Planned daily classroom activities while maintaining organized schedules.
- Collaborated with teaching staff to ensure smooth daily operations.
- Created monthly newsletters and classroom communications.
- Managed multiple responsibilities while maintaining a safe and welcoming environment.
- Demonstrated patience, adaptability, and strong organizational skills.
Veterinary Assistant
Cat Clinic of Destin
Destin, FL
07.2022 - 05.2024
- Assisted veterinarians during examinations and procedures, ensuring a safe and efficient environment.
- Provided compassionate care to feline patients, addressing their needs and comfort during visits.
- Educated pet owners on proper care techniques and preventive health measures for their cats.
- Maintained accurate medical records and documentation for all patients, enhancing operational efficiency.
- Coordinated patient flow while supporting veterinarians during daily appointments and procedures.
- Maintained accurate medical records and documented patient information with attention to detail.
- Prepared treatment and surgical areas to ensure efficient daily operations.
- Communicated with pet owners professionally regarding appointments, treatments, and follow-up care.
- Assisted with administrative responsibilities while maintaining a calm, organized work environment.
- Prioritized multiple responsibilities in a fast-paced clinical setting.
Medical Office Assistant
Dr. Susan B. Wise
Mars Hill, NC
01.2018 - 10.2020
- Managed patient scheduling and coordinated appointments with high accuracy.
- Processed patient intake forms and verified insurance information efficiently.
- Assisted in maintaining organized medical records and ensured compliance with privacy regulations.
- Provided front desk support, greeting patients and addressing inquiries promptly.
- Managed front desk operations and assisted with appointment scheduling.
- Greeted patients and delivered friendly, professional customer service.
- Processed payments and maintained accurate financial records.
- Organized patient files while ensuring confidentiality and accuracy.
- Submitted Medicaid claims and completed electronic documentation.
- Assisted patients with eyewear selections and answered questions regarding services.
- Implemented electronic health record (EHR) systems for improved documentation efficiency.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Updated patient information and insurance details for accurate electronic medical records.
- Registered patients and completed associated paperwork for accurate records.
- Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
- Provided prompt, polite and professional in-person and telephone customer service.
- Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members.
- Maintained strict compliance with HIPAA regulations, ensuring the confidentiality of sensitive patient information.
- Obtained pre-authorization from insurance companies ahead of medical services.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Facilitated smooth operation of medical office by assisting with billing and insurance verification.
- Maintained efficient office workflow through strong organizational skills.
Kennel Technician
Appalachian Playcations
Weaverville, NC
08.2018 - 05.2019
- Administered medications and vaccinations as directed by veterinarians.
- Administered medications and vaccinations under veterinarian supervision.
- Maintained cleanliness of kennel facilities to promote hygiene standards.
- Assisted in training dogs for basic obedience and behavioral management.
- Coordinated feeding schedules to align with individual pet needs and diets.
- Engaged with pet owners, providing updates on their pets' activities and care.
- Implemented enrichment activities to enhance pets' mental stimulation and socialization.
- Developed efficient workflows for daily tasks to optimize kennel operations.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Provided exceptional customer service to pet owners, addressing concerns and answering questions regarding the care of their pets.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Conducted regular safety inspections of kennels, identifying potential hazards and taking corrective action as needed.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Monitored animal behavior closely, identifying potential issues and reporting them to facility management for further evaluation.
- Collaborated with veterinary staff to provide medical treatments and monitor post-surgery recovery for animals in our care.
- Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
- Streamlined medication administration for animals with health conditions, improving health outcomes with meticulous record-keeping.
- Reduced stress levels in animals by implementing structured play and exercise routines, promoting physical and mental well-being.
Education
Phlebotomy - Health And Wellness
Middle Georgia State University
Macon, GA01-2027
High School Diploma -
North Buncombe High School
Weaverville06-2017
Skills
- Documentation and record keeping
- Health and safety
- Positive attitude
- Office administration
- Patient scheduling
- Records management
- Front desk management
- Differentiated instruction
- Multitasking and organization
- Computer skills
- Attention to detail
- Data entry
Interests
Timeline
Co-Lead Preschool Teacher
Bayshore Early Education
07.2025 - 05.2026
Veterinary Assistant
Cat Clinic of Destin
07.2022 - 05.2024
Kennel Technician
Appalachian Playcations
08.2018 - 05.2019
Medical Office Assistant
Dr. Susan B. Wise
01.2018 - 10.2020
Phlebotomy - Health And Wellness
Middle Georgia State University
High School Diploma -
North Buncombe High School