Katie Copeland
Nashua,NH
Summary
Talented administrative and customer service professional well-versed in reaching and serving constituents while offering a strong record in leadership, program management and activity planning. Hardworking, diligent and proficient in managing records, expenses and data collection. Persuasive and open communicator with excellent multitasking, time management and problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Director of Alumni & Parent Relations
Franklin Pierce University
Rindge , NH
04.2019 - Current
- Kept institution financially sound by tracking expenses and maintaining detailed records.
- Devised strategies to reduce expenses, modernize operations and revamp procedures to improve alumni and parent operations.
- Administered database and maintained complete alumni records.
- Lead and curated all on-campus and national alumni programming
- Introduced virtual events and engagement opportunities to increase constituent participation
- Created and executed all social media, email and newsletter communications
- Co-chaired the committee for the University’s 60th anniversary to develop a yearlong celebration and fundraising campaign
- Partnered with the University Advancement team to create annual alumni and parent fundraising campaigns
- Executed the Alumni Association Scholarship program to award over $20,000 to graduate and undergraduate students annually
- Worked closely with the Executive Assistant for the President to provide opportunities for the President to participate in alumni and parent programming.
Manager of Alumni & Parent Relations
Franklin Pierce University
Rindge , NH
07.2018 - 04.2019
- Developed annual alumni and parent programming plans alongside the Associate Vice President for University Advancement
- Partnered with various departments like Student Affairs, Career Services and Athletics to create hybrid engagement opportunities for students and alumni
- Lead and organized all meetings and committee work for the Alumni Association Board of Directors
- Initiated and maintained relationships with alumni and parents to increase volunteer base
- Improved operational planning to enhance resource utilization and reduce waste.
Associate Manager of Alumni & Parent Relations
Franklin Pierce University
Rindge , NH
09.2017 - 07.2018
- Assisted the Director of Alumni & Parent Relations with the development and implementation of all alumni and parent programming
- Cultivated, and edited communications for the Alumni & Parent Relations Office including monthly newsletters and social media content
- Responsible for scheduling and preparing documents for the Alumni Association Board of Director meetings three times a year.
- Aided the Director of Advancement Operations with tracking and maintaining constituent information for accurate records in database software, Raiser’s Edge
Administrative Assistant
Whole Health Concord
Concord , NH
08.2015 - 09.2017
- Organized and maintained multiple practitioners schedules to ensure efficient time use.
- Attended and represented Whole Health Concord at marketing events.
- Proficient in Microsoft Office, Excel, Word, Outlook, and QuickBooks.
- Managed phone calls, emails, scanning, faxing, medical records, inventory and drafted monthly newsletter
Bridal Consultant
A Day To Remember Bridal Boutique
Concord , NH
05.2015 - 08.2015
- Consulted and effectively communicated with clients to meet the needs of the individual client.
- Answered phone calls, responded to emails, scheduled appointments and collected payment.
- Worked both independently and with co-workers to complete large tasks, such as inventory, ordering, client follow ups, etcetera.
Summer Intern in Event Planning
Tampa's Lowry Park
Tampa , FL
06.2014 - 08.2014
- Planned and arranged Lowry Park Zoo's two major fundraising events; Wazoo and Zoofari.
- Recruited over 35 vendors via phone or meeting to participate in events.
- Acquired and solicited prizes and auction items for both Wazoo and Zoofari.
- Gathered, organized and directed volunteers.
- Maintained and stayed under required budget.
Summer Intern in Event Planning
Stonewall Farm
Keene , NH
06.2013 - 08.2013
- Coordinated, marketed, and represented Stonewall Farm at community functions
- Prepared, implemented and worked both community based public and private events
- Participated and collaborated in all staff meetings to ensure successful gatherings
- Responsible for managing, setting, up, and motivating crew and volunteers at events
- Organized post event meetings to review and discuss how to improve for the future
Education
Bachelor of Arts - Communications
Keene State College
Keene, NH 12.2014
Skills
- Engagement strategy development
- Budget oversight
- Excellent Communication
- Organization and Time Management
- Multitasking Abilities
- Planning and Coordination
- Leadership
- Self-Motivated
- Report Preparation
- Microsoft Office Suite
- Database Maintenance
- Event Planning
Timeline
Director of Alumni & Parent Relations
Franklin Pierce University
04.2019 - Current
Manager of Alumni & Parent Relations
Franklin Pierce University
07.2018 - 04.2019
Associate Manager of Alumni & Parent Relations
Franklin Pierce University
09.2017 - 07.2018
Administrative Assistant
Whole Health Concord
08.2015 - 09.2017
Bridal Consultant
A Day To Remember Bridal Boutique
05.2015 - 08.2015
Summer Intern in Event Planning
Tampa's Lowry Park
06.2014 - 08.2014
Summer Intern in Event Planning
Stonewall Farm
06.2013 - 08.2013
Bachelor of Arts - Communications
Keene State College