Katie Cruz
Customer Service
Stamford,CT
Summary
Proven track record in customer service and multitasking, demonstrated at Garbaldi Mexican Grill & Pizza. Excelled in maintaining punctuality and professionalism, ensuring customer satisfaction and operational efficiency. Achieved a clean driving record, highlighting reliability and adherence to safety protocols. Skillfully balanced customer assistance with payment processing, contributing to a positive and efficient service environment.
Overview
7
7
years of professional experience
Work History
Cashier, Prep, Clean, Delivery Driver
Garbaldi Mexican Grill & Pizza
08.2017 - 08.2024
- Followed all relevant traffic laws and safety regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
- Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
- Greeted customers and answered inquiries regarding menu items and specials.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Delivery Driver
Uber Eats
06.2018 - 06.2024
- Completed on-time deliveries by choosing best and most efficient routes.
- Managed customer inquiries and complaints in polite and professional manner.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Truck Driver
Draiver
04.2021 - 04.2024
- Operated with safety and skill to avoid accidents and delays.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Fine Gardener
Hoffman Landscape
08.2017 - 08.2022
- Identified and removed invasive plants and noxious weeds for garden aesthetics and ecosystem health.
- Streamlined garden maintenance processes by organizing tools and equipment efficiently for daily use.
- Optimized garden functionality with strategic placement of features like pathways, seating areas, and focal points for visual interest.
- Planted and cultivated by preparing soil and watering and fertilizing plants for thriving and healthy results.
Education
High School Diploma -
Westhill High School
Stamford, CT 05.2001 -
Skills
Customer Service
Cash Handling
Customer Assistance
Payment Processing
Cleaning and sanitizing
Reliability and punctuality
Professionalism and Courtesy
Honest and Dependable
Multitasking
Timeline
Truck Driver
Draiver
04.2021 - 04.2024
Delivery Driver
Uber Eats
06.2018 - 06.2024
Cashier, Prep, Clean, Delivery Driver
Garbaldi Mexican Grill & Pizza
08.2017 - 08.2024
Fine Gardener
Hoffman Landscape
08.2017 - 08.2022
High School Diploma -
Westhill High School
05.2001 -