Summary
Overview
Work History
Education
Skills
Timeline
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Katie Cruz

Customer Service
Stamford,CT

Summary

Proven track record in customer service and multitasking, demonstrated at Garbaldi Mexican Grill & Pizza. Excelled in maintaining punctuality and professionalism, ensuring customer satisfaction and operational efficiency. Achieved a clean driving record, highlighting reliability and adherence to safety protocols. Skillfully balanced customer assistance with payment processing, contributing to a positive and efficient service environment.

Overview

7
7
years of professional experience

Work History

Cashier, Prep, Clean, Delivery Driver

Garbaldi Mexican Grill & Pizza
08.2017 - 08.2024
  • Followed all relevant traffic laws and safety regulations.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
  • Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.

Delivery Driver

Uber Eats
06.2018 - 06.2024
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Truck Driver

Draiver
04.2021 - 04.2024
  • Operated with safety and skill to avoid accidents and delays.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.

Fine Gardener

Hoffman Landscape
08.2017 - 08.2022
  • Identified and removed invasive plants and noxious weeds for garden aesthetics and ecosystem health.
  • Streamlined garden maintenance processes by organizing tools and equipment efficiently for daily use.
  • Optimized garden functionality with strategic placement of features like pathways, seating areas, and focal points for visual interest.
  • Planted and cultivated by preparing soil and watering and fertilizing plants for thriving and healthy results.

Education

High School Diploma -

Westhill High School
Stamford, CT
05.2001 -

Skills

Customer Service

Timeline

Truck Driver

Draiver
04.2021 - 04.2024

Delivery Driver

Uber Eats
06.2018 - 06.2024

Cashier, Prep, Clean, Delivery Driver

Garbaldi Mexican Grill & Pizza
08.2017 - 08.2024

Fine Gardener

Hoffman Landscape
08.2017 - 08.2022

High School Diploma -

Westhill High School
05.2001 -

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Katie CruzCustomer Service