Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Zip
Street
Timeline
Generic

Katie Cushing

Woodstock

Summary

SHRM-CP certified Managing Human Resources Business Partner responsible for the oversight and implementation of HR services delivery to an organization of over 300 diversified full-time staff. Change Leader who effectively navigated global pandemic as it impacted the workforce and Championed corporate business initiatives and processes to align with the global organization integration while maintaining sustained reduction in turnover and boosting employee retention. Mission-Driven Decision Maker who ensures uniform HR function compliance with organizational mission and values resulting in effectively balancing the employee experience with corporate policy and initiatives.

Overview

15
15
years of professional experience
1
1
Certification

Work History

MANAGER HUMAN RESOURCES BUSINESS PARTNERING

ESSILORLUXOTTICA
04.2023 - Current
  • Conducted competitive compensation analysis and to identify market trends using data to support proposed compensation recommendations.
  • Managed and motivated employees to be productive and engaged in work.
  • Championed diversity and inclusion initiatives, cultivating a welcoming organizational culture for all employees in partnership with DE&I Business Resource Group.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced stakeholder satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Coached managers on effective employee relations strategies to address workplace conflicts proactively.
  • Managed complex employee relations issues in partnership with our Employee Relations team to promote a healthy workplace culture.
  • Ensured legal compliance in all HR practices, preventing potential lawsuits and fines.
  • Partnered with senior leaders on organizational development initiatives for continued growth.
  • Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
  • Championed roll out of corporate values and behavioral competencies for local site.

HUMAN RESOURCES CONSULTANT

GENTEX OPTICS, INC.
08.2019 - Current
  • Contributed to business and HR functions by identifying, prioritizing and building organizational capabilities, behaviors, structures and processes.
  • Enhanced employee satisfaction by implementing effective HR policies and procedures.
  • Developed and launched highly successful cultural and gender diversity programs in alignment with DE&I Business Resource Groups.
  • Impacted business performance via organizational transformation, enhanced personnel engagement and effective alignment of HR strategy with business goals
  • Liaised between multiple business departments to build business partnerships.
  • Optimized business partnerships with stakeholders
  • Contributed toward reduced turnover for the production areas resulting in < 3% turnover in 2022 and 2023.
  • Championed employee engagement events and activities.
  • Led and strategically directed one administrative assistant and several interns.
  • Deployed communications and trainings in alignment with integration rollout.

HUMAN RESOURCES MANAGER

RHODE ISLAND CONVENTION CENTER
08.2018 - 08.2019
  • Assisted hiring managers with recruiting efforts as needed for part-time, seasonal, and/or hourly staff to maintain staffing levels.
  • Processed, tracked and responded timely to background and drug screen requests in accordance with venue and company policies.
  • Ensured facility compliance with personnel policies and procedures, local, state and federal laws and regulations.
  • Provided support to local finance team in compiling response to regulatory requests from state or federal agencies (i.e., Employee Earning Statements, Unemployment Compensation-ADP, and Employee Verifications) and attend hearings as necessary.
  • In partnership with Corporate Human Resources reviewed termination decisions for all employees at the RICC facilities
  • Liaised with Rhode Island Business Bureau to partner on state regulated workforce laws, and policies.
  • Worked closely with department heads and managers to improve work relationships, build morale, increase productivity and retention.
  • Interface with Corporate Human Resources on regular basis providing venue update and discussing concerns/solutions.

ASSOCIATE DIRECTOR OF HUMAN RESOURCES

Nichols College
06.2017 - 06.2018
  • Initiated and led a comprehensive, 3-year turn-around of the Nichols College HR department, including update of policy, procedure and record-keeping methodology, as well as a thorough revision of employee handbook
  • Oversee and ensure proper compliance and reporting for all state and federal laws in areas such as employment, labor relations, ADA, sexual harassment, discrimination, Title IX and EEO
  • Monitor ever-changing and expanding governmental regulatory environment for compliance with the above
  • Conducting trainings for the college's President's Council Committee as well as mid-level managers in the areas of compensation analysis, on-boarding procedures, and new hire training
  • Provide administration, oversight and coordination for a comprehensive suite of benefits including health, dental, life, disability, retirement, flexible spending and tuition remission/reimbursement program
  • Liaise between college and benefits enrollment portal administrator (MarketLink) to troubleshoot, resolve, and support employees to effectively use benefit management and enrollment platform technology
  • Administer workers compensation benefits, collect information for first report of injury and files claims with insurance company
  • Investigate & Mediate grievances or complaints and prepare written reports/responses

ASSISTANT DIRECTOR OF HUMAN RESOURCES

Nichols College
12.2015 - 06.2017
  • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
  • Maintained up-to-date knowledge of industry best practices by attending professional development events and networking with HR peers.
  • Facilitated open communication channels between management and staff, fostering a collaborative work environment.
  • Coordinated employee wellness programs that promoted a healthy work-life balance for all team members.
  • Collaborated with cross-functional departments to identify personnel needs and create strategic workforce plans.

HUMAN RESOURCES SPECIALIST

Nichols College
03.2014 - 12.2015

ADMIN ASST TO VP FOR ADMINISTRATION

Nichols College
10.2013 - 03.2014
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.

MANAGER

EIGHTY ATES RESTAURANT
01.2013 - 01.2014
  • Performed various staff recruiting procedures including job application review, interviewing, reference checks, and coordinated training
  • Maintained employee files and oversaw that all applicable federal and state tax and labor forms were complete
  • Established regular employee work incentives in an effort to challenge the staff, promote healthy competition, and increase sales.

CONTRACTS COORDINATOR/LEGAL ASSISTANT

NORESCO
01.2011 - 01.2013
  • Contracts Coordinator - responsible for producing and issuing contracts to companies to secure subcontracting for jobs on a federal, commercial, and industrial level
  • Daily maintenance of subcontractor files, follow up on outstanding contracts, and retrieving all mandated labor law materials
  • Legal Assistant - responsible for maintaining records for regional offices nationwide to ensure federal and statutory labor law compliance as well as OSHA compliance.

HEAT LOAN ADMINISTRATOR

CONSERVATION SERVICES GROUP
01.2009 - 01.2011
  • Responsible for walking homeowners through the loan process who wish to finance energy efficient heating/weatherization systems under the terms established by National Grid and NStar
  • Worked closely with area lenders and customers to assure adherence to utility guidelines
  • Processing and awarding loan authorizations up to $15,000
  • Answering high volume phone line to answer questions from potential and existing customers relative to financing heating systems.

Education

BACHELOR OF ARTS - MASS COMMUNICATION

FRANKLIN PIERCE UNIVERSITY

Skills

  • Strategic Planner
  • Team Player
  • Mediator
  • Detail Oriented
  • HR policies development
  • Effective Writer
  • Employee Advocate
  • Strong Communicator

Accomplishments

    SHRM CERTIFIED PROFESSIONAL

Certification

SHRM-CP

Zip

06281

Street

Woodstock CT

Timeline

MANAGER HUMAN RESOURCES BUSINESS PARTNERING

ESSILORLUXOTTICA
04.2023 - Current

HUMAN RESOURCES CONSULTANT

GENTEX OPTICS, INC.
08.2019 - Current

HUMAN RESOURCES MANAGER

RHODE ISLAND CONVENTION CENTER
08.2018 - 08.2019

ASSOCIATE DIRECTOR OF HUMAN RESOURCES

Nichols College
06.2017 - 06.2018

ASSISTANT DIRECTOR OF HUMAN RESOURCES

Nichols College
12.2015 - 06.2017

HUMAN RESOURCES SPECIALIST

Nichols College
03.2014 - 12.2015

ADMIN ASST TO VP FOR ADMINISTRATION

Nichols College
10.2013 - 03.2014

MANAGER

EIGHTY ATES RESTAURANT
01.2013 - 01.2014

CONTRACTS COORDINATOR/LEGAL ASSISTANT

NORESCO
01.2011 - 01.2013

HEAT LOAN ADMINISTRATOR

CONSERVATION SERVICES GROUP
01.2009 - 01.2011

BACHELOR OF ARTS - MASS COMMUNICATION

FRANKLIN PIERCE UNIVERSITY

Similar Profiles

CREATE PROFILE
Katie Cushing