Katie D'Amico
Holtsville,NY
Overview
7
7
years of professional experience
Work History
Sales Associate
Nike Factory Store
05.2018 - 03.2022
- Organized products to maintain the store's visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash-handling policies.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Assisted store managers in crafting visually appealing merchandise displays that aligned with seasonal themes or promotions.
- Prepared merchandise for sales floor by pricing or tagging.
- Quarterly Athlete MVP.
Visual Merchandising Specialist
Nike Factory Store
06.2023 - 06.2024
- Conducted regular walk-throughs of the store to ensure visual merchandising standards were upheld consistently, promptly addressing any areas in need of improvement.
- Assisted in planning and executing in-store events that showcased new product launches, new seasonal directives, and initiatives.
- Featured in FA24, SU24, and HO24 Seasonal Directive.
- Trained new visual merchandising team members on standards and merchandising principles for consistent brand presentation.
Track Stretch Selling and Service Coach
Nike Factory Store
08.2024 - 11.2024
- Supported the development of new hires through comprehensive onboarding programs focused on essential service-building exercises.
- Conducted regular Sales Floor Leadership evaluations, and provided constructive feedback to help employees reach their full potential.
- Maintained up-to-date knowledge of industry trends and advancements by consistent marketplace walks, ensuring the team's service and product knowledge remained relevant.
- Collaborated with management peers to create targeted service improvement plans that directly addressed customer feedback.
Visual Merchandising Coach
Nike Factory Store
11.2024 - Current
- Conducted training highlighting merchandising principles such as Hero the Product, Curate the Journey, Obsess the Details, Color as a Tool, and Build Impact.
- Attended multiple planning sessions at NYHQ to properly plan, collaborate, and execute the seasonal directive.
- Created pause moment mannequin displays that promoted key products and increased the selling culture.
- Elevated store visual standards by styling mannequins to current trends.
Education
Bachelor Of Arts - Sociology And Psychology
State University of New York At New Paltz
NY05.2022
Timeline
Visual Merchandising Coach
Nike Factory Store
11.2024 - Current
Track Stretch Selling and Service Coach
Nike Factory Store
08.2024 - 11.2024
Visual Merchandising Specialist
Nike Factory Store
06.2023 - 06.2024
Sales Associate
Nike Factory Store
05.2018 - 03.2022
Bachelor Of Arts - Sociology And Psychology
State University of New York At New Paltz
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