Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Katie Daudelin

Powder Springs,GA

Summary

Creative process improvement leader experienced in healthcare program coordination, remote recruiting, account management, and office management. Known as a flexible problem solver and subject matter expert willing to assist wherever needed. Recognized for incredible attention to detail and analytical abilities.

Overview

10
10
years of professional experience

Work History

Program Coordinator - Special Project

Ingenovis Health - US Nursing
08.2023 - 12.2023
  • Selected as one of 4 program coordinators for creation of the Supplier Management team for the largest healthcare strike in US History.
  • Served as support person for project manager with reporting, research, and other needs prior to work stoppage and around the clock during work stoppages.
  • Provided communication and support to vendors under tight deadlines and rapidly changing client needs and requirements.
  • Served on small post-strike team to establish supplier playbook for additional strike needs resulting in greater client satisfaction and improved experiences for clients, vendors, replacement workers, and internal team.

Recruiting Administrator

Ingenovis Health - Trustaff
10.2021 - 08.2023
  • Contributed to development and success of the Recruiting Administrator team utilizing interpersonal and analytical skills to quickly understand software programs and company processes.
  • Implemented efficient processes and best practices supporting multiple recruiters and approximately 100 traveling clinicians.
  • Developed instructional materials implemented by management resulting in smoother process transitions during rapidly and continuously changing processes as team developed.
  • Recognized by recruiters, management, and colleagues as an expert problem solver and subject matter expert with a willingness to assist wherever needed.

CNA, Administrative Assistant, Accounts Payable

Golden Years, Tankcraft, Mitch's Greenthumb
04.2019 - 04.2021

Part Time And Temp Positions During Out Of State Moves And Taking Care Of Personal Business.

Account Manager

Aflac - District Office
08.2018 - 03.2019
  • Represented the values of both Aflac and the regional team by providing compassionate service and support to policy holders; assisted with claims, billing issues, and other questions.
  • Applied innate problem-solving abilities to address billing issues for Aflac business account holders contributing to a positive Aflac experience for clients and their employees which resulted in customer loyalty and account longevity.

Office Manager

Streetside Classics
11.2017 - 08.2018
  • Became Subject Matter Expert through necessity, determination and research for GA DMV title and registration laws and procedures, dealership laws, and tax obligations to correctly manage the office.
  • Expertly addressed the needs of the business, sellers, and buyers in a highly time sensitive manner while maintaining compliance with laws of state and foreign jurisdictions.
  • Efficiently handled all accounting and documentation with accuracy and precision for vehicle sales, cost of goods, payroll and commission, company-provided AMX as well as banking deposits and cash withdrawals routinely over $100k.

Civil Engineering Tech II

American Engineers, Inc.
04.2015 - 11.2017
    • Learned CAD and road design software post hire gaining recognition and trust of internal stakeholders for being extremely detail oriented, able to research and learn independently, and apply complex knowledge to relevant work.
    • Acknowledged for organization and interpersonal skills utilized to assist with new project proposals.
    • Represented firm at city meetings managing relationships with officials and utility contractors working together on plans and permits of shared projects.
    • Coordinated all administrative needs of the office including expense and mileage reports, tracking credit card purchases, IT needs, building maintenance, fleet vehicle maintenance, and registration.
    • Organized and executed a move for the entire office with minimal downtime during tight project deadlines.

Recruiter

Ashton Staffing
06.2014 - 04.2015
  • Actively built and managed relationships with candidates and clients maintaining healthy pipeline based on ATS reports, client orders, and historical data.
  • Effectively completed multiple aspects of recruiting/placement cycle including phone screening, internal interviews and drug screening, organization of client candidate interviews, as well as onboarding and post assignment needs.

Education

Medical, Healthcare

Blackhawk Technical College
Janesville, WI

Management And Accounting

Chattahoochee Technical College
Marietta, GA

Skills

    Organization

    Attention to Detail

    Analytical and Critical Thinking

    Problem Solving

    Communication

    Cross-functional Collaboration

    Process Improvement

    Relationship Building and Management

Timeline

Program Coordinator - Special Project

Ingenovis Health - US Nursing
08.2023 - 12.2023

Recruiting Administrator

Ingenovis Health - Trustaff
10.2021 - 08.2023

CNA, Administrative Assistant, Accounts Payable

Golden Years, Tankcraft, Mitch's Greenthumb
04.2019 - 04.2021

Account Manager

Aflac - District Office
08.2018 - 03.2019

Office Manager

Streetside Classics
11.2017 - 08.2018

Civil Engineering Tech II

American Engineers, Inc.
04.2015 - 11.2017

Recruiter

Ashton Staffing
06.2014 - 04.2015

Medical, Healthcare

Blackhawk Technical College

Management And Accounting

Chattahoochee Technical College
Katie Daudelin