Katie Deaton

• Built professional relationships with colleagues at all levels within the organization, strengthening interpersonal communication skills during the internship experience.
• Reported back to instructor to receive day-to-day tasks and responsibilities.
• Gained exposure to various aspects of the industry through active participation in company events, workshops, and training sessions during the internship period.
• Developed time-management skills through balancing multiple assignments while consistently meeting deadlines during the internship period.

• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Gained valuable experience working with Administrative staff in the residential treatment facility
• Inventoried client belongings, made sure no contraband was admitted
• Oriented new clients to the facility, went over daily schedule and what was expected of them throughout their stay.
• Made sure clients made it to group on time and stayed throughout the duration.

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

• Contributed to a positive work environment by maintaining strong relationships with peers, supervisors, and students.
• Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
• Collaborated with staff members to guarantee students received best possible customer service.
• Collaborated with team members on various tasks, demonstrating adaptability and flexibility in different work situations.

• Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
• Trained new team members on restaurant procedures, menu items, and performance strategies.
• Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
• Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.

Completed all required basics and only have two practicum classes to finish my BA

• Dean's List Fall 2012
• Dean's List Spring 2013
• George Green Scholarship Recipient
• 3.9 GPA