Katie DeGirolamo
Frederick,MD
Summary
A hardworking employee with proven time-management and organization skills. Excels in customer service and assists customers in finding their needs. Very committed and able to work strongly with others through effective communication. I am a great problem solver and quick at thinking on my feet.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Merchandise Associate
Frederick Keys Baseball
Frederick, MD
05.2022 - 09.2023
- Monitored and documented inventory status to maintain product availability.
- Inspected products for quality assurance purposes prior to stocking shelves.
- Assisted customers in locating desired items and provided advice on product features.
- Provided superior customer service by responding promptly to inquiries and resolving customer complaints.
- Collaborated with other departments to coordinate promotional activities such as special events or discounts.
- Operated cash registers efficiently during peak shopping hours, providing excellent customer service throughout the transaction process.
- Facilitated daily store operations, including replenishing stock and organizing merchandise displays.
Swim Coach
Whittier Riptides
Frederick, MD
06.2023 - 08.2024
- Developed training plans and drills to improve swimmer performance.
- Organized and monitored daily practice sessions.
- Conducted stroke analysis, technique improvement, and skill development lessons for swimmers.
- Provided feedback on race strategies to swimmers before events.
- Ensured that equipment was appropriately stored after use and maintained a safe environment for all participants.
- Attended meetings with other coaches to discuss strategy and share best practices.
- Coordinated fundraising activities to support team travel expenses.
- Provided first aid when needed during practice or competitions.
Lifeguard
Continental Pools
Frederick, MD
05.2023 - 09.2023
- Conducted daily pool maintenance, including testing and adjusting chemical levels.
- Monitored swimmers to ensure safety in the pool area.
- Enforced all safety regulations and posted rules for patrons.
- Performed regular cleaning and maintenance of pool equipment.
- Responded quickly to medical emergencies in the pool area.
- Reported any unsafe conditions or suspicious activity to management immediately.
- Observed swimmers from elevated chairs while scanning the entire pool deck.
Grounds Crew Member
Frederick Keys Baseball
Frederick, MD
05.2024 - 09.2024
- Conducted daily inspections of equipment to ensure proper functioning and safety.
- Maintained sports equipment such as goal posts and field markings.
- Removed debris from playing surfaces and surrounding areas.
- Operated various hand tools such as shovels, rakes, and edgers to prepare fields for play.
- Ensured that all safety protocols were followed at all times.
Education
High School Diploma -
Frederick High School
Frederick, MD05-2025
High School Diploma -
Frederick Community College
Frederick, MDSkills
- Adaptability
- Multitasking
- Friendly, Positive Attitude
- Time Management
- Conflict Resolution
- Active Listening
- Team building
- Attention to Detail
- CPR certified
- Organization
Affiliations
- Softball
- Volleyball
- Swimming
- Music
Accomplishments
- Honor Roll
- Bridgewater College softball commit
- Varsity captain (softball, swimming and volleyball)
- Leukemia and Lymphoma Society Grande Finale Award winner
Certification
- CPR Certified
Timeline
Grounds Crew Member
Frederick Keys Baseball
05.2024 - 09.2024
Swim Coach
Whittier Riptides
06.2023 - 08.2024
Lifeguard
Continental Pools
05.2023 - 09.2023
Merchandise Associate
Frederick Keys Baseball
05.2022 - 09.2023
High School Diploma -
Frederick High School
High School Diploma -
Frederick Community College
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