KATIE DEMMLER
San Diego,CA
Summary
Accomplished Associate Executive Director recognized for leveraging strong team leadership and development to drive forward progress. Highly organized, detail-oriented leader skilled in directing high-performing teams to develop solutions and solve operational and technical problems. Success implementing systems across multiple operations with superior organizational and communication skills.
Overview
19
19
years of professional experience
Work History
Associate Executive Director, Mental & Behavioral Health Dept.
YMCA Youth & Family Services
San Diego, CA
01.2016 - Current
- Manage Mental Health clinical outpatient and residential treatment facilities.
- Manage 10-13 Mental Health Contracts at 1 time
- Strategically grew Mental & Behavioral Health Department, increasing programming and revenue.
- Tippled revenue & programming in 3 years
- Manage budgets and financial reporting, ensuring optimal allocation of resources and fiscal responsibility.
- Oversee 3 million contract dollars.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Evaluated program effectiveness through data analysis and stakeholder feedback, leading to continuous improvement initiatives.
- Established partnerships with external organizations to expand service offerings and create new opportunities for collaboration.
- Gained strong leadership skills by managing projects from start to finish.
- Direct strategic initiatives to achieve departmental goals and agency vision
- Conduct qualitative and quantitative analysis of daily operations using evidence based evaluation tools.
- Interact with clinical staff and external resources such as school or community personnel
- Plan for major business changes including system conversions and office moves
- Prioritize project components and organized scope of work
- Attend all management and executive team meetings.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Mental Health Clinical Supervisor
YMCA Youth & Family Services
09.2013 - Current
- Improved client outcomes by developing and implementing comprehensive mental health treatment plans.
- Enhanced team performance through regular supervision, training, and performance evaluations of clinical staff members.
- Ensured high-quality care for patients by monitoring compliance with regulations and best practices in mental health services.
- Streamlined communication among interdisciplinary teams, resulting in more efficient coordination of care for patients.
- Provide clinical quality assurance for all programs.
- Provide clinical supervision for up to 10 registered associates with the California BBS.
- Collaborated with psychiatrists to develop appropriate pharmacological interventions for clients struggling with severe mental health symptoms.
- Championed a trauma-informed approach to mental health care within the organization, ensuring all staff members were trained in recognizing and addressing the effects of trauma on clients'' lives.
- Provide clinical supervision for MSW/MFT/LPCC registered associates and trainees/ Individual & group.
- Run licensed clinical consult group for agency professionals.
Program Director
YMCA Youth & Family Services
06.2014 - 07.2020
- Oversee TIDES and Building Bridges programs
- Manage and coordinate all aspects of county funded contracts, which provide mental health services to Medi-Cal and underinsured clients and their families in the central region of the County
- Understand, develop and monitor program contractual requirements
- Develop and monitor budgets
- Ensure contract compliance and fiscal oversight
- Develop, modify and maintain procedures and records for all programs, with an emphasis on Medi-Cal related provisions
- Ensure compliance with all state, County, Medi-Cal & HIPAA requirements
- Maintain records to facilitate data collection and billing
- Serve as a liaison and collaborate with targeted schools and community partners
- Interview and hire all program staff and student volunteers (trainees/interns)
- Provide clinical quality assurance for all programs
- Provide oversight and participate in the approval process for trainees and interns with the TIDES program using county software system - CERNER/ANASAZI
- Attend monthly management meetings
- Coordinate and facilitate weekly staff meetings
- Provide supervision and training for all program staff and Billing Specialist
- Collaborated closely with executive leadership to develop strategic plans for long-term growth.
- Designed customized training programs to enhance staff knowledge and skills in key areas of responsibility.
Program Director
YMCA Youth & Family Services
07.2012 - 06.2015
- Oversee MHSA Innovations After-School Inclusion Program
- Wrote/developed initial grant proposal and design for the program
- Developed program model including assessment tools, program outline and identification of target schools
- Interview and hire all program staff
- Wrote/created all program policies/procedures
- Oversee/run program of 40 staff
- Develop Audit tool for chart maintenance in accordance with county regulations
- Supervise MFT and MSW candidates for licensure through individual and group supervision
- Develop and monitor $1,150,000 budget
- Create county site-visit audit material and manual
- Attend county mental health managers' meetings
- Serve as a liaison and collaborate with targeted schools and community partners.
TIDES Program Lead Therapist
YMCA Youth & Family Services
10.2007 - 06.2012
- Provide individual, family, couples and group psychotherapy to children, adolescents, parents and families
- Quickly responded to crisis situations when severe mental health and behavioral issues arose
- Perform formal clinical behavioral health assessments and intakes
- Create comprehensive treatment plans for clients and families
- Consult with program psychiatrist regarding client medication changes, issues with medicine compliance and efficacy of medications
- Work with parents and teachers to implement consistent behavior therapy techniques at home and school
- Provide case management services for clients and families
- Develop Audit tool for chart maintenance in accordance with county regulations
- Mentor program student trainees/interns
- Facilitate weekly audits for 5 TIDES program MFT trainees
- Proficient use of county electronic behavioral health records system
- Create county site-visit audit material and manual
- Attend county mental health managers' meetings
- Attend/participate in student IEP, SST, and school meetings regarding clients
- Collaborate with community agencies to ensure wrap-around services to clients and families
- Attend county mental health paperwork/documentation/managers trainings
- Attend weekly clinical staff meeting and trainings.
School Based Counselor/Building Bridges Intern
YMCA Youth & Family Services
09.2006 - 05.2007
- Facilitate life skills group for 6th grade boys at Roosevelt Middle School
- Facilitate life skills group for 7th and 8th grade girls at Roosevelt Middle School
- Provide therapeutic intervention services to children and adolescents using individual and group counseling
- Monitor attendance, perform assessments/intakes and create treatment plans for elementary and middle school students
- Designed and implemented an attendance program for Rowan Elementary School.
Protective Services Intern
County of San Diego, Children's Services
09.2005 - 05.2006
- Provided monthly in-person contacts with parents and children
- Set up individual therapy for parents and children
- Supervised visitations for parents with their children (including jail and treatment center visitations)
- Made referrals for domestic violence classes, parenting classes, child care, and drug and alcohol treatment facilities
- Consulted with treatment providers.
Education
Master of Science - Master of Social Work
University of Southern California
Los Angeles, CA05.2007
Bachelor of Science - Family & Human Services
University of Oregon
Eugene, OR06.2005
Skills
- Operations management
- Therapeutic expertise
- Staff development
- Superior communication skills
- Policy/program development
- Extensive DSM-V knowledge
- Cross-functional team management
- Quality management care team member
- Supervision and training
- Clinical documentation mastery
- Sound judgment
- Suicide precautions expertise
- Complex problem solving
- Experienced field practicum instructor
Timeline
Associate Executive Director, Mental & Behavioral Health Dept.
YMCA Youth & Family Services
01.2016 - Current
Program Director
YMCA Youth & Family Services
06.2014 - 07.2020
Mental Health Clinical Supervisor
YMCA Youth & Family Services
09.2013 - Current
Program Director
YMCA Youth & Family Services
07.2012 - 06.2015
TIDES Program Lead Therapist
YMCA Youth & Family Services
10.2007 - 06.2012
School Based Counselor/Building Bridges Intern
YMCA Youth & Family Services
09.2006 - 05.2007
Protective Services Intern
County of San Diego, Children's Services
09.2005 - 05.2006
Master of Science - Master of Social Work
University of Southern California
Bachelor of Science - Family & Human Services
University of Oregon
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