Katie Dhara

• Lead the development of different forms of web materials, including full sites

(e.g. eberhartcapital.com), microsites, forms, and landing pages

• Manage complex projects and timelines independently with little supervision

needed

• Provide project management for the research, development, editing, and

maintenance phases for websites of various subsidiaries, ensuring productive

and timely communication as well as consistent follow through on delegation of

tasks

• Link subsidiary operators to public relations representatives and to the

VP of Communications and Marketing through electronic and phone

communications

• Lead various marketing projects including branding and website development

while also handling important press relations tasks such as press release

development for each of these subsidiaries as well as the parent company

• Extensive professional experience with social network marketing, including

working on accounts with almost 10,000 twitter followers and more than

doubled the LinkedIn profile of CEO of medium-sized private equity firm with

assets of approximately $250 million.

• Provide extensive research and development of new and merged written

content for web as well as print materials for Eberhart Capital as well as

several of their acquisitions

• Research various industry competitor websites for comparable site structure,

concepts, and provision of information

• Create a more marketable online image of these companies by developing

simple informational sites with product lists into multifaceted company

snapshots that include company heritage, business approaches, leadership

team information, etc.

• Part of a team that developed entire corporate social media policy

• Review and edit various materials for publications by the CEO (i.e. books,

news articles, and magazine entries)

• Maintained confidentiality of patient data and condition to safeguard health information.
• Actively participated in staff meetings contributing valuable insights into improving processes within the clinic to enhance patient experience.
• Efficiently managed high volumes of phone calls, messages, and inquiries from patients or other healthcare providers, ensuring prompt responses and resolutions.
• Streamlined appointment scheduling for better time management, resulting in decreased wait times and increased patient satisfaction.
• Demonstrated exceptional organizational skills by managing multiple tasks simultaneously while prioritizing urgent matters effectively in a fast-paced setting.
• Provided compassionate support to patients during difficult situations, offering emotional reassurance while maintaining a professional demeanor.

• PMO – Teach, maintain, provide digital inventory and materials for corporate-

wide project management

• PMO – Heavy Brightwork use and backup support to various IS teams, data

maintenance, and project audits

• PMO – Provide executive level reports of assigned Spotlight IS projects

• PMO – Trained and assisted with onboarding new PMO analysts

• Revenue Cycle & Facility Implementation Teams – Represented the

PMO and facilitated executive level meetings, including notes and project

management reporting

• Revenue Cycle & Facility Implementation Teams – Provided support to both

corporate Revenue Cycle Project needs, meetings, and events and consulting

engagement leaders

• Revenue Cycle & Facility Implementation Teams – Review, testing, and

support for facility IS Information Portal on Sharepoint

• HIMSS – Developed an understanding of history and purpose of the HIMSS

organization, requirements for certification for UHS Acute facilities, and

resources

• HIMSS – Facilitated all calls to nationwide acute facilities to compare facility-

based standards to UHS corporate standards before submitting the entire

Survey to HIMSS for a higher degree of certification

• HIMSS – Merged standards and information as well as assisted collaboration

between facilities and corporate

• HIMSS – Data acquisition, organization, entry, and comparison per UHS

facility for the corporate-level official HIMSS Survey