Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Katie Dicken

Bloomington,IN

Summary

Media student at Indiana University with a strong desire to expand skill sets and practical knowledge across various fields. I believe I have a proactive approach to learning and adaptability in fast-paced environments. I am also eager to leverage strong communication and creative abilities in real-world applications.

Overview

2
2
years of professional experience

Work History

Crew Member

McDonald's
Bloomington, IN
08.2024 - Current
  • Assembled and served meals according to specific guest requirements.
  • Wiped down tables and equipment, swept and refilled stock.
  • Maintained an organized work area to ensure efficient operations.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Served food quickly for positive guest experiences.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
  • Took orders from patrons and input selections into store computer system.

Jr. Sandwich Artist

SUBWAY®Restaurants
Cloverdale , IN
02.2024 - Current
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Adhered to all health department regulations regarding food handling procedures.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Communicated with customer to provide menu offering details and assist with decision-making.
  • Followed recipes to cut, chop and combine correct ingredients and quantities to meet quality standards.
  • Assisted in training new staff members on order taking processes and product knowledge.

Crew Trainer

McDonald's
Cloverdale, IN
01.2023 - 02.2024
  • Adapted training approaches to accommodate individual learning needs.
  • Provided ongoing mentorship to crew members, enhancing team performance.
  • Coordinated with management to identify training needs and opportunities.
  • Stayed up to date on requirements of all team positions to optimize training.
  • Provided constructive feedback and one-on-one coaching to employees.
  • Assisted in creating a motivational atmosphere that encouraged team growth.

Education

High School Diploma -

Cloverdale High School
Cloverdale
05-2024

Some College (No Degree) - Media - Production

Indiana University, Bloomington
Bloomington, IN

Skills

  • Cooking
  • Clear communication
  • Teamwork and collaboration
  • Quality assurance
  • Order management
  • Learning agility
  • Positive company representation
  • Menu memorization
  • Order delivery practices
  • Workplace safety
  • Health code compliance
  • Problem-solving
  • Point-of-sale transactions
  • Willingness to learn
  • Valid Driver's license
  • Food running
  • Food preparation
  • Telephone etiquette
  • Reliability and punctuality
  • Cash handling
  • Assertiveness
  • Time management

Affiliations

  • WIUX Radio DJ
  • Former Track and Field athlete
  • Former Member of the Indiana FFA

Accomplishments

  • Graduated Top 10 in my High School Class
  • Former JAG Vice President
  • Small Town and Rural Schools PSAT Recognition

Timeline

Crew Member

McDonald's
08.2024 - Current

Jr. Sandwich Artist

SUBWAY®Restaurants
02.2024 - Current

Crew Trainer

McDonald's
01.2023 - 02.2024

High School Diploma -

Cloverdale High School

Some College (No Degree) - Media - Production

Indiana University, Bloomington

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Katie Dicken