KATIE DICKERSON
West Sacramento,CA
Summary
Focused Payroll Specialist with 6+ years experience known for handling job tasks with poise. Highly trained in all aspects of payroll and considered dedicated team player. Highly proficient in 3rd party payroll processing including Oracle HCM/Workday, ADP WFN, and Paychex. Looking to take on a new role with a company where attention to detail and all types of personalities will be appreciated.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Compliance Manager (CONTRACT)
Valdez Painting Inc. & Valdez Plastering Inc.
Sacramento , CA
2024.05 - Current
- Responsible for processing certified payroll and compliance reports on a weekly basis for 300+ projects between multiple companies
- Collaborated with Accounts Receivable to bring DSO from 115 to 80
- Maintained all Labor Compliance and Certified Payroll documents throughout project in a timely and efficient manner by creating internal company documentation system and training manuals
- Ensures compliance with city & county-specific to prevailing wage and labor compliance requirements
- Prepared Fringe Benefit Statements, DAS 140s, DAS 142s, and other job-related compliance documentation
- Liaison between controller, project managers, foreman and superintendents for multiple projects within multiple companies
- Investigated complaints of noncompliance with prevailing wage payments, benefit payments, and apprenticeship violations; take written or recorded statements to establish facts; compile reports, records
- Reviewed payrolls to minimize audits, underpayments, fines, and penalties if applicable
- Monitor and stay abreast of any California payroll laws and regulations changes and compliance systems
- Proficiency with using compliance systems such as LCP Tracker, Elations, eComply, eMARS, LA Schools and the DIR website.
Payroll Specialist/HR Assistant/Accounting Assistant
GR Trucking/ Crete Crush LLC
Rancho Cordova , CA
2023.04 - 2024.05
- Preparation and submission of bi-weekly hourly and salaried payroll (estimate 100 employees) in the ADP WFN payroll system including: employee setup, audits, resolving direct deposit payments, rejections and reversals, voids and manual checks, termination/layoff checks
- Assist in preparation and submission of weekly certified payroll reports in accordance with Federal, State, and local regulations
- Review, interpret, and maintain garnishments, levies, child support, and court-mandated medical orders in accordance with Federal, State, and local regulations
- Process employee status changes, keeping human resources systems and employee records up to date
- Maintain benefits program by leading decision-making process and upkeep
- Create and implement HR strategies and initiatives aligned with business objectives
- Research, identify and maintain knowledge of labor regulations, legal requirements and government reporting regulations.
- Assist with the billing process including distributing the billing reports, monitoring progress, and populating billing
- Manage daily bookkeeping functions (General Ledger) with attention to accounts receivable, accounts payable, banking reconciliation and disbursements in QuickBooks Desktop for multiple companies
- Receive payments from customers via cash, check and credit cards to pay company invoices.
- Reduce financial discrepancies by accurately managing accounting documentation.
Payroll Specialist (CONTRACT)
Agility Recruiting/Headcount Management
Oakland , CA
2022.06 - 2023.01
- Preparation and submission of bi-monthly union and salaried payroll (estimate 500 employees) in the ADP WFN system
- Review new hire information and create deductions, accruals & other earnings code setup into ADP WFN payroll system
- Understand Douglas Parking employee handbook and union contracts and translate them into Payroll while ensuring compliance with federal, state, and local regulations
- Ensure correct taxation based on the type of earnings
- Process special pay runs and process terminations
- Assist in the correction of sick and vacation accrual balances
- Create and process ADP payroll reports every pay date (Timecard, Accrual, 401k, Union Dues & Fees, Workers' Compensation, Labor distribution reports, and Statistical summaries)
- Create and validate ADP custom reports for audits/special requests
- Process ADP GL interface journal entries and month-end reconciliations.
- Worked closely with human resources (HR) to safeguard confidential employee data.
- Extracted information from payroll system and generated reports for various departments and vendors.
Payroll & Administrative Services Manager/Recruiter
Total Traffic Control
Concord , CA
2019.03 - 2022.02
- Preparation and submission of weekly union and salaried payroll (estimate 300 employees) in the Paychex system including o Employee setup, audits, resolving direct deposit payments, rejections and reversals, voids and manual checks, termination/layoff checks
- Preparation and submission of weekly union-certified payroll reports in accordance with Federal, State, and local regulations
- Preparation and submission of weekly union monthly fund fee payments
- Review, interpret, and maintain garnishments, levies, child support, and court-mandated medical orders in accordance with Federal, State, and local regulations
- Recruit and select internal office staff
- Recruit and select candidates for client projects including warehouse and construction
- Development and administration of Human Resources functions, including the establishment of benefits plan selection and maintenance, handling of benefits questions and problems, paperwork and IT on-boarding of new employees, management of HR policies and company legal compliance matters
- Vendor management (Paychex, Smartsheet, DIR Portal, Union Trust Fund sites, Property Management, LCP Tracker, Medical/Dental/Vision Providers, etc.)
- Development and coordination of internal company policies, processes and procedures
- Assist with the billing process including distributing the billing reports, monitoring progress, and populating billing
- Coordinate with 3rd party IT company on all office equipment
- Participate actively in the planning and execution of company events- monthly safety meetings, holiday parties, special events
- Perform receptionist duties: greet visitors, answer and direct phone calls, handle customer inquiries and complaints
- Receive and sort incoming/outgoing mail and deliveries
SPS/Payroll Specialist/Customer Service Representative
Robert Half International Corporate Office
San Ramon , CA
2016.06 - 2019.03
- Responsible for the production of daily payroll checks (estimate 150 employees) within the PeopleSoft environment including o Set up, audits, resolve direct deposit payments, rejections and reversals, voids and manual checks
- Ensure all established service levels are met while enforcing adherence to established corporate policies and procedures in compliance with Sarbanes-Oxley and other regulatory requirements
- Process temporary candidate and independent contractor’s payroll checks, hour and rates adjustments, expense reimbursements, tax corrections, field branch and job corrections for placements in US and Canada
- Review, interpret and maintain garnishments, levies, child support, and court-mandated medical orders in accordance with Federal, State, and local regulations
- First point of contact via phone call, email or callback for candidate/field offices/clients on payroll/time entry system and access issues related to the online time reporting system, compliance requirements, benefits, 401K, sick pay, verification of employment requests, Canadian record of employment & availability, and tax inquiries/issues
- Worked on Salesforce, Peoplesoft HCM, Online Time Reporting and Approval System, Micro J Plus, W-2 software, Excel, Word, CIC Client and Outlook platforms, managing customer account profiles
- Trained branch offices on timelines, procedures and the cost/benefit of various alternatives
- Trained candidates on the various self-service options via the websites and Interactive Voice Response
- Created a step-by-step training kit for newly hired employees, administrative duties
Customer Service Representative
Bay Alarm Medical
Concord , CA
2015.02 - 2016.06
- Handled calls in a queue pertaining to billing, tech support, sales, and general customer service
- Worked on Salesforce platform, managing customer account profiles
- Created a step-by-step training kit for newly hired employees
- Daily administrative work including data entry, emails and letter production
- Consistently the most well-reviewed member of our department
- Informed customers about billing procedures, processed payments and provided payment options setup assistance.
- Mentored new employees on procedures and policies to maximize team performance.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- De-escalated problematic customer concerns, maintaining a calm, friendly demeanor.
Teller
Wells Fargo
Burlingame, Antioch , CA
2013.07 - 2015.02
- Greeted customers and made them feel welcome
- Processed transactions for customers to help them manage their finances
- Created ways to make financial services more convenient for customers
- Recommended additional products and services to meet customers’ needs
- Received Shared Success Award in recognition of teamwork & partnership, recognition for outstanding commitment to excellent service
- Maintained confidentiality of bank records and client information.
- Adhered to financial services security and audit procedures.
- Met or exceeded sales goals by promoting bank products and services in customer interactions.
- Kept teller window areas clean, organized and fully stocked.
- Reconciled cash and checks against computer records at end of shift.
- Balanced bank's vault of daily cash for withdrawals and deposits.
- Performed currency transaction reports for foreign currency.
Education
Introduction To Business Writing Principles -
Business Writing Skills Class
Skills
- Accountable Analytical
- Enthusiastic & Energetic Team Player
- Excellent Multitasking Skills
- Exceptionally organized
- Interpersonal and written communication
- I-9 documentation
- Benefit Management
- Skilled in QuickBooks, Microsoft Office, Google, & LCP Tracker
- Federal and state tax regulations
- Garnishment processing
- Multi-state payroll
- Union Payroll
- Certified Payroll
References
- Vaso (Vikki) Rozakis-Jones - GR Trucking/Crete Crush - Controller - (601) 347-3997 - vasojones@gmail.com
- Rachel Vigil - Account Manager- Paychex - (505) 417-5994 - pvmom@msn.com
- Miranda Brown - Coworker - Total Traffic Control - (707) 398-5539 - mimibrown0907@gmail.com
- Courtney Andrie - Manager - Robert Half International Corporate Office - (510) 512-0067 - courtney_andrie@yahoo.com
- Katie Zazenski -Coworker - Robert Half International Corporate Office - (303) 618-7214 - kzazenski@gmail.com
Certification
- Certified Payroll Professional. Payroll ORG (formerly American Payroll Association), - currently in process
Timeline
Senior Compliance Manager (CONTRACT)
Valdez Painting Inc. & Valdez Plastering Inc.
2024.05 - Current
Payroll Specialist/HR Assistant/Accounting Assistant
GR Trucking/ Crete Crush LLC
2023.04 - 2024.05
Payroll Specialist (CONTRACT)
Agility Recruiting/Headcount Management
2022.06 - 2023.01
Payroll & Administrative Services Manager/Recruiter
Total Traffic Control
2019.03 - 2022.02
SPS/Payroll Specialist/Customer Service Representative
Robert Half International Corporate Office
2016.06 - 2019.03
Customer Service Representative
Bay Alarm Medical
2015.02 - 2016.06
Teller
Wells Fargo
2013.07 - 2015.02
Introduction To Business Writing Principles -
Business Writing Skills Class
- Certified Payroll Professional. Payroll ORG (formerly American Payroll Association), - currently in process
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