Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Katie Eberl

Lafayette,CO

Summary

Proven NREMT and caregiver with a track record of enhancing patient care at American Medical Response, AMR. Demonstrates critical thinking and excellent communication, ensuring high-quality emergency responses and compassionate caregiving. Achieved significant improvements in patient reassurance and survival rates, showcasing a dependable and responsible approach to healthcare. Skilled in assisting medical staff, managing patient needs, and maintaining healthcare standards. Known for effective teamwork, adaptability, and reliability in fast-paced environments. Proficient in vital signs monitoring, patient mobility assistance, and medical documentation. Highly-skilled phlebotomist with 5 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis.

Overview

12
12
years of professional experience

Work History

NREMT

American Medical Response, AMR
09.2007 - 08.2011
  • Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
  • Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
  • Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
  • Enhanced equipment readiness by rigorously inspecting, maintaining, and restocking ambulance supplies and tools as needed.
  • Ensured ongoing compliance with local, state, and federal regulations governing EMS through adherence to policies, procedures, and guidelines.
  • Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
  • Evaluated patient histories to assess and prioritize levels of care.
  • Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Increased team efficiency by collaborating with paramedics, firefighters, and other emergency personnel to provide seamless emergency care to patients.
  • Reduced response times by effectively coordinating with dispatchers and following established protocols.
  • Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Streamlined patient assessment process by quickly determining chief complaints and prioritizing treatment interventions based on severity.
  • Trained EMTs in basic life support skills, oxygen therapy, and wound care.
  • Contributed to a positive work environment by providing mentorship and support to new EMTs entering the field.
  • Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
  • Responded to wide range of emergency calls, from traffic accidents to acute medical conditions, demonstrating versatility and quick-thinking.
  • Documented detailed patient care reports, providing essential information for hospital staff and aiding in seamless care transitions.
  • Ensured rigorous adherence to sanitation protocols, maintaining high standards of cleanliness and infection control in ambulance and equipment.
  • Improved patient reassurance and cooperation during emergencies by employing excellent interpersonal and communication skills.
  • Adapted to challenging and diverse environments, from urban settings to remote areas, ensuring high-quality care regardless of location.
  • Enhanced patient survival rates by promptly providing life-saving interventions during critical emergencies.

Pharmacy Technician

Walgreens Pharmacy
01.2005 - 02.2006
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Entered and processed patients' prescriptions into internal system.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
  • Counted, measured and compounded medications following standard procedures.

Caregiver to Elderly, Med Room Manager

Retreat At Church Ranch
02.2000 - 08.2003
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Recognized and reported abnormalities or changes in patients' health status to managing physician.
  • Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
  • Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Completed regular check-ins and progress report for each client.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Cross-trained existing employees to maximize team agility and performance.

Education

Phlebotomy

Phlebotomy Training Specialists
Arvada, CO

BBA - Criminal Justice

Kaplan University (Now Purdue University Global)
West Lafayette
12.2025

Emergency Medical Technician Certification

Front Range Community College
Longmont
2016

Associate of Applied Science - Emphasis in Emergency Medicine

Arapahoe Community College
Littleton
2000

College Prep

Chatfield High School
Littleton, CO
05.1996

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Attention to Detail
  • Flexible and Adaptable
  • Dependable and Responsible
  • Multitasking
  • Excellent Communication
  • Critical Thinking
  • Calm Under Pressure
  • Organization and Time Management

Timeline

NREMT

American Medical Response, AMR
09.2007 - 08.2011

Pharmacy Technician

Walgreens Pharmacy
01.2005 - 02.2006

Caregiver to Elderly, Med Room Manager

Retreat At Church Ranch
02.2000 - 08.2003

Phlebotomy

Phlebotomy Training Specialists

BBA - Criminal Justice

Kaplan University (Now Purdue University Global)

Emergency Medical Technician Certification

Front Range Community College

Associate of Applied Science - Emphasis in Emergency Medicine

Arapahoe Community College

College Prep

Chatfield High School
Katie Eberl